Taco Bell — Restaurant in Ayer

Taco Bell is always good I mean who don't like tacos? Unlike most restaurants lately with the foolishly high rising costs that attract passer by's to eat fast processed flavored bricks of freeze dried chow chow not even remotely digestible, Taco Bell has been doing it for years so we are already used to paying an unreasonably high price for a spoon full of goop dipped out of a what appears to be a McDonald's french fry grease trap that they call beef, to slap it on a "Shell" is what they call it anyway, but it's neither hard not soft but more of a stale slice of aged bread that has been sitting under a stack of trays for so long they become easy to mistake and use as a wrap for the liquefied ooie gooie spoon full of their famous and majestic greasy goop they call beef, but don't get attached or it will be removed from the menu with all its goodness, I'm not talking about the ones wrapped in foil that you could swallow twice to make it vanish, that actually had some texture and if you closed your eyes, added enough chipotle ranch, and pretended hard enough you could actually taste what they sell as chicken, and it's also pretty good depending on your level of intoxication, That's why it's not on the menu anymore either, just like the steak soft tacos dripping with avocado ranch that used to quench my thirst and hunger at the same time , not anymore - aahhrrRemoved. All the good stuff is gone unless you have a 4 page recipe list at the mike to design your own and the new avocado ranch croaks, the reg items are still $78.oo per Taco, but at the end of it all , high prices, gooey solids, ever changing formulas and menus, I'll still hit one up several times a week if it's near. So it wins the waffle house trophy score of 4-4.5 at being almost hard to look at but still goes down without a drink, and sometimes comes back up...

I've lived in Ayer for about 5 years and I've maybe been here 3 times. Today I went there and they left out part of my order. I went all the way home and came back to get it. I showed the girl at the counter on my app that it was paid for and it wasn't in my bag. 2 minutes later 2 guys come over and ask me if "I'm sure it wasn't in there" and they asked if I had the bag with the entire order. I said "no, I went home and came back to get this item and left the food at home" so I then showed them again that it was ordered on my app but wasn't in the bag. Instead of apologizing, offering something, or even just being nice about it, I get accused of being in the wrong or trying to get something for free when they left out an almost $10 item was missing in my bag after I just drove all the way home and back. The food was OK, the drinks/sodas are clearly watered down, and the customer service is a joke. I work in the same industry and I'd never treat anyone the way...

We drove into the drive through 5 minutes before they were supposed to close (I work in the restaurant industry so I understand how that can be frustrating). We were only looking to order nachos because we knew it wouldn't require much preparation.... The associates on duty did not answer us as we tried to order through the drive through. We saw that all lights were on so we were confused why no one would answer us. I drove up to the first window and the associate walked away into the back. We continued around and back into the drive through as it turned to 2am and they promptly shut off all lights. CLEARLY THEY DIDNT WANT TO SERVICE US SO THEY CHOSE NOT TO TAKE OUR ORDER! If you close at 2am then you should take any order UP UNTIL 2am. I have worked in restaurants that close at 10pm and we will stay until the last customer is serviced. Sorry we were hungry late at night and it wasn't convenient for you... At least McDonalds was...