I've NEVER had such a space cadet for a waitress! We ordered 3 smash burger meals (all the same) one buttermilk chicken sandwich meal (the way it comes) with a side salad for side option, a kids Mac n cheese meal and a traditional breakfast. 1 diet and 1 reg Pepsi's, 2 coffees, 2 waters, a chocolate milk and a hot chocolate. She brought out the drinks and forgot which one was diet and when we sipped them neither were diet, she forgot the hot chocolate, and one of the sodas was only filled 3/4 of the way. She brought out half the order and it was the kids meal, the breakfast meal (which was missing the pancakes) and 2 buttermilk chicken sandwich meals, (we only ordered 1), which both had fries when the one that was ordered was supposed to have a salad not fries. She took 1 chicken back and had it made into a smash burger which was then missing the onions which we had to ask several times over the next 15 mins for them. Finally after another 10 to 15 min when half our party was done eating the other 2 smash burger meals came out. Then when we got the bill they were trying to charge us for the extra chicken sandwich meal. The other waitress we ended up asking for a few things instead of our waitress did apologize but after all the mistakes made our waitress should have comped one of our meals or something. I will never return to this supposed...
Read moreWait staff seemed a little frazzled but that might be because she was alone. The table was sticky with maple syrup but she explained she had just been overwhelmed with customers and hadn't had the chance to wipe down the table. No big deal. She took care of it quickly. There seemed to be a problem with the sweet tea at the table next to us. (Not sweet?) We both ordered the meatloaf which came with green beans and mash and I added a side of mac. She offered gravy for the potatoes which we agreed to and we asked for it on the side. Both came with the potatoes smothered in gravy. No big deal. Here is, unfortunately, where the problems came in. It was cold. Cold green beans. Cold watery mash. Cold meatloaf which was the ugliest gray color I've ever seen by the way. The mac was hot in some areas just not all the way through. So hot in those areas in fact that the microwave burnt the cheese. We finished anyway because we were hungry and had to get back on the road. As we were stacking our plates we discovered that the bottoms were sticky with syrup. I didn't expect a lot from a truck stop but I mean, come on. At least have clean plates and...
Read moreWorst experience i have ever had . I ordered a club sandwich to go . I get it I even tipped the waitress on a to go order. I get the container and open it to put salt in my fries and then had taken the tooth picks out of the sandwich and it was no longer a sandwich meat and bread like a French fry salad. So I call the waitress because I waited 20 minutes for the order and didnt have time to wait for them to remake it I said just give me a refund the waitress called me ridiculous (the red haired waitress) and told me all they had to do was fix it at this point I'm pretty heated for being RIDICULOUS for wanting what I paid for which was club sandwich NOT the atrocity they put in the container I was then told they dont give refunds and there was nothing they could do about it. So basically THEY KEPT my money for food That wasnt properly prepared to be a Togo order . We truckers spend ALOT of time and money there and to be treated this way is completely a slap in the face for a Resteraunt like COUNTRY PRIDE To be...
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