Coastal Seafood — Restaurant in Beaumont

I went in last night about 45 minutes before closing. I ordered three salt and pepper crabs that's it. The young man that took my order was very nice he walked back to the kitchen and I guess ask them if everything was okay cuz they close at 9:00 p.m. I understand that's a little late but I also work for two restaurants I went immediately when I got off work and made the order. I got home with the order it was horrible thrown together some last-minute crap. I attempt to call them back but they closed at 9:00 p.m. I call back today. I was told by the young man to bring my crabs back in because I refrigerate them and kept them. I informed him that I was at work and that I would bring them by at 4:30 when I got off. They had remained refrigerated the whole time I just wanted to prove to them I did not eat them. He calls me back 3 minutes later and informs me that the manager says she's not doing anything and no uncertain terms that's what she said. I called too late and I explained to him I work for a restaurant as well and I was in a lunch rush I couldn't call him. They don't open I'm in the middle of a lunch rush at my restaurant. I will never go back I have spent so much money at this place I probably bought one of their vehicles or houses. I will never spend one damn penny at this restaurant again I don't care if they're the last restaurant in Beaumont with food I would rather starve then hand them another dime out of my hard-earned pocket when they don't give a damn about customers or customer servicedon't spend your money if something happens you will not get a return or your food...

I went here for crawfish and a guy ordered pork chop and fries he ask for bread to go with his chops they told him he would have to pay for a slice of bread. So I said nothing free here but when you have a penny left over from your change they keep it. So the man behind the counter told me nothing is free and he called me a bit..h and I told him his is one and his wife to he told me to get out and don't come back again I told him fine I want because some people say they serve dog and rat anyways the inspector found one time in there freezer. Y'all black folks need to stop giving these people your money they don't respect or care about us they just want your business. DON'T GIVE THEM...

I don't appreciate that. They stop answering the phone at 8 o'clock at night and don't take any more to go orders. I spend a lot of money with them. And not very happy that I can't get my fried crabs tonight. Cause nobody wants to answer the phone. This is been multiple times as this happened. The only reason why I keep going back to them is because their food is amazing. I don't appreciate not being able to call in. It's not like I'm calling in a big order.But when you keep hanging up the phone I just called 7 times and they just kept answering the phone and hanging it up on in my face. I don't appreciate that at all.And they'll probably lose my business forever...