Renninger's Ice Cream Parlor — Restaurant in Beaver Township

I ordered food a milkshake and a scoop of lemon flavored hard ice cream in a dish. It took over 35 minutes with 3 ice cream orders ahead of me. The food was good but I tried to eat and enjoy the hard ice cream, but it was soupy and had the consistency of marshmallow cream. I went to the window and asked the young lady (she was nice and ended up embarrassed) if I could have a scoop of a different flavor, and she explained that all the hard ice cream was "soft". As we were speaking a middle age man spoke up (I believe he was a manager or owner) he asked me loudly in front of many other customers "what's wrong with it?" I nicely explained that my ice cream was soft and runny and he told me that all of the ice cream from the freezer was like that. (He had a rude demeanor also) I asked if I could have a dish of soft serve instead, he told me I could buy one because there was nothing wrong with my Lemon ice cream. I said well there was when you order hard ice cream you want to be able to eat it with a spoon and if I wanted a milkshake I would have ordered one. He stood firm and would not even give me a refund. I was disgusted not only by the dessert but by his attitude and I told the line of people that if they wanted hard ice cream not to buy it there because they would be disappointed also. I...

Ordered a milkshake and the girl overfilled the cup causing it to run down the sides, she tried to put a lid on it and cashed more to squish out over the sides and run down the cup, instead of wiping it off she "throws" it inside a large Styrofoam cup and hands it to me, lid isn't even on the cup inside and its all splattered everywhere.....totally unacceptable. I looked right at her and told her I wasn't taking that. Whatever happened to service with a smile instead of an attitude? And obviously presentation of product doesn't matter. Called and spoke to a manager and she said well they are high school kids and that stuff happens sometimes. SERIOUSLY?? NOT EVEN CLOSE TO A VALID EXCUSE!! POOR TRAINING AND DEFINITELY...

We went here for breakfast. The decor is showing its age, but, ignore the aging decor and enjoy home cooked meals. There is a bit of a wait for your order, but, the food is made to order and worth the wait. The coffee was fresh and hot. Our coffee cups were kept full. The sausage and biscuits with home made, house cut home fries was excellent. The prices were reasonable for the large portions that were served. Our check was just over $21 for our breakfast including taxes. When we're in the area we'll...