Cold Rush Dairy Bar — Restaurant in Bellevue

Ordered 2 banana splits, and a few other items. She takes the order the guy from the front comes back and says he only has 2 bananas and can only make one of the banana splits. As the window closes and they get us a total she continues to order what she doesn’t want on ours. Our order was already through. Normally wouldn’t be a big deal, but when you have 2 to pick from in town. We could have left before the other closed. On top of that our order was in, it’s not my fault the front guy didn’t want to tell her, he couldn’t make her order. She was a single lady with one item, we ordered 5. Just thought it was rude on there end to cancel ours and not hers, when the first two items of the five ordered were the banana splits. Normally don’t leave bad reviews, just very irritating that she was reading off our order to someone making the ice cream and the lady wasn’t even done ordering her banana split before the guy came back and told her to make us redo ours. Instead of wasting time, know what you don’t have and do before you even...

Horrible customer service I had ordered a banana spilt and two kids ice cream and waited for over 10minutes and than while I waited I try to call someone over to the window but no one seem to care I could see a girl in a white cap and a guy with blonde hair also wearing a white cap standing in the Conor by the register they didn’t come to the window so the guy who place my order came back and I had order the biggest size in a soda cup and he told me large size and I told yes and when I drove around the building I could see in the window that they had 32 oz cups so I paid $1.20 for a freaking 20oz instead I end up paying almost $3.00 for a freaking...

I’ve been here about once a month for the past few years, and I’ve never had a single bad experience. They are fast, have great prices-to-potion sized, extremely friendly, and of course delicious. I’ve had most of their food items and most of their ice cream options, and I’m surprised anyone would bad mouth it— comparatively to other ice cream places in Bellevue, Cold Rush is...