La Casetta Italian Restaurant — Restaurant in Bethel

My wife and I recently moved to North Carolina from Arizona and tried this restaurant. Both of our meals were unpalatable.

I ordered eggplant parmesan and was served a tiny layer of eggplant covering a bed of spaghetti and a thick layer of cheese enveloped it all. I explained that the menu indicates nothing about spaghetti, only eggplant parmesan. Spaghetti is not a standard component of eggplant parmesan. Sometimes it accompanies eggplant parmesan as a side but the menu mentioned nothing about spaghetti and spaghetti was the main component of this dish.

The owner refused a refund and I refused to eat the offering. She instead made eggplant parmesan without the spaghetti, which I accepted because I did not want to argue. However, I got it to go and threw it away after leaving the restaurant.

My wife got shrimp scampi and refused to eat any more after taking a few bites. I tasted it and it was DISGUSTING. The sauce tasted old and had an odd flavor.

After receiving and paying for the bill, my wife and I discovered we were charged for her meal, my initial meal that I refused AND the ADDITIONAL MEAL that the OWNER OFFERED TO MAKE!

They cleaned up charging us for an appetizer three meals and a piece of cake and the only thing eaten was the appetizer and the cake!

The owner has unbelievable audacity to charge for meals not eaten and even greater gall to charge for an ADDITIONAL meal that she offered to make.

This is the worst experience I have ever had at a restaurant and a poor reflection upon the Owner’s Sicilian heritage.

Get it together, Lady. Your food and restaurant stink.

Sincerely,

Gobsmacked gastronome and...

Terrible quality and way overpriced. Our first (and only) time going there and will never go back. So many things wrong. First I wanted the stuffed flounder. Was told that not only was it unavailable, it hadn’t been available for at least six months. So why is it still on the menu? My husband ordered a Stromboli. Nothing special. Dry crust and dry inside. I ordered the veal scallopini. It was so smothered in onions all it tasted like was onions. No other vegetables. No sauce. No pasta. No side dish…$19. (Menu said $15.99). Menu also said it came with salad which I did not get. I asked if they had any oil and vinegar dipping sauce for the bread. What they brought was NOT olive oil. Some kind of industrial oil so bad tasting it made me gag. They claim to make their own olive oil to sell but they don’t use it in their food or serve it to customers.

Anyone who thinks this is authentic Italian food has obviously never been to a real Italian restaurant. And it’s shameful to have prices on a menu but when you go to pay it turns out the prices are higher than what was printed and waitress didn’t even bother to tell us. You can save yourself some money…boil a box of spaghetti noodles, open a jar of store bought sauce and get a...

We Love La Casetta! Class Act!

Last night I witnessed an absolute disgrace. I have been going to La Casetta for 17 years. A family that came in went to pay and complained so loudly that the entire restaurant heard what was was going on. To start, I’m guessing it was the son, went to pay and started the whole thing, to which the father told him to go outside. The father proceeded to use the F bomb on the owner. He was literally screaming about his meatballs being frozen. The owner tried to diffuse the situation by letting them go without having to pay for their meal as they were so disappointed and remained professional. Yet, this man continued to berate her and belittle her. That just wasn’t good enough.

What is the world coming to? I mean since when is ok to cause a scene and act like a complete crazy person? Looked more like they wanted a free meal. La Casetta has always been a great family restaurant with amazing staff! Props to this small family business that has been so consistent over the years! Best crab soup ever! Strawberry cake is always a treat! Thank you for...