I cannot begin to tell you this was the worst re letting them in when they go out the door" ! SERIOUSLY!! CUSTOMERS FAULT!!!
sturant we have ever encountered at 427 W 11th St, Bicknell, IN 47512.
The flies inside the resturant is very terrible as they were out of control on the window and around my families food as we were fanning the flies away from our food and drinks. When we arrived we were seated at a table with dead flies smeared on the windows, then the guy walks away without after seating us by this nasty area! He walks away never asking what we would like to drink and never returned. Then another guy came over brought broken tortilla chips broken in 1 inch pieces and smaller and maybe 8 large pieces that covered the smaller pieces and it was without any plates to keep the salsa from falling on the table, and still no one has asked what we would like to drink. Once they took our order we had requested guacamole and here it came.. it was discolored without using any lemon or lime to stop the discoloration !! My parents was disappointed in the quality of our food while we are fanning away the flies. We brought this up to the guy in blue shirt and he said and I quote: " it's the customers who let them in when they go out the door" not once did a customer go out when we were there. My dad ordered the fajitas with the steak that he said the " steak is dry and over cooked that he had trouble swallowing so he just gave up eating his fajitas. Our food was with runny beans, and it too was dry the chicken! My mother was still upset with the way they presented their food when this was our very first time in this resturant. The manager in the blue was killing the flies around us while we were eating. We could not figure out why treatment towards our family was so horrible. We refused to leave any tips after this mistreatment as customers in a restaurant we have never been in!!! So we all stopped eating and decided it was enough it was time to go with no apologies from the manager or staff!! Please don't go there if you want them to mistreat you and your family with the treatment we had. It was a real disappointment for my parents and my family that we will never return. I believe the way you treat people is a reflection of who you truly are and this was the one that convinced us we were...
Read moreThis place has fantastic food, no matter the order. I've been here many times and haven't found anything to complain about. Service is fantastic. There are free nachos and salsa with every order, the staff is very patient and helpful, and the atmosphere is perfect for most occasions. Wait times are on the shorter side and I've never gotten the wrong order. Overall I highly recommend this restaurant in the area. Favorite...
Read moreMy dinner was on fire from spices...chicken on the beach was my favorite meal but last night to highly spiced to eat! I asked for more cheese to quiet down the spices. Was told they had none nor did they offer another meal. Then when l paid the bill for our table of 4 they tried to charge me for the meal I could not eat!!! Very dishonest. I would not recommend this restaurant. Very bad...
Read more