Old 10 Bar & Grill — Restaurant in Bismarck

My finacè & I have been regulars at this restaurant the day they opened their location in Mandan. We’ve been religiously going here BECAUSE of the atmosphere and the food, and the amazing hospitality. Within the last month or 2 we’ve been visiting the Bismarck location, because we had a great experience and it’s closer to home.

This review is only deserving of 1 star due to the server Jasmine. This is the 2nd incident i’ve dealt with this server. Jasmine had stopped at my table, asked if we were ready to put our order in, as were in the MIDDLE of telling her our order she walks away and doesn’t return, 15 minutes later, Jasmine comes walks past our table, but tossed our plates on the table to where they almost fall off the table. Continued to walk past our table and never continued to take our order. This is the second time i’ve had the same encounter with this server where she will ask if my finacè and I are ready to order and then walks away while we’re telling her our order and then proceeds to slam plates on the table. At this point, I asked for the manager, who defintely wasn’t a manager (a cook) “the manager” couldn’t care any less, defintely was not professional and did not apologize nor say they were going to bring this concern to the servers attention as this is a very welcoming restaurant. Since we got this kind of service within the last month or so, we will no longer be regulars at Old 10. Not many restaurants can hold up accountability for their employees and I get it, because the money rolls in and that seems to never faze any restaurant owner that the service in this town is trash. This restaurant use to be 100/10. Only reason we kept coming back is your server, Noah Spitzer. Your restaurant doesn’t deserve his hospitality or...

My family and I have gone to this great restaurant several times. It is always a great experience for us. Great food and great servers! The pot roast French dip style is my favorite! The gravy is second to none!

I also read some precious reviews and saw some personal attacks on a server named Jasmine. Those people need to grow up and stop with the immaturity. Our family has had Jasmine as our server and she has always been great! She is always smiling and very kind. We have also heard other groups and older couples come in, and ask for Jasmine to be their server. Giving one star reviews on a company, because you have personal issues with someone just isn't right. Trying to hurt a perfectly good restaurant that is locally owned is just flat out wrong.

Old 10 has amazing owners, workers, and...

Unprofessional, undevoted, and unacceptable behavior. A restaurant that decides to argue with a customer and refuses to acknowledge they are in the wrong is totally out of bounds. As a regular customer who spends $50-70 each time I dine here I’ve noticed that they only care about one thing. THEMSELVES. This review has been changed due to the restaurant arguing and trying to protect their “image” instead of addressing the situation. There has been no “review bombing” only honest experiences and reviews. This is one place to stay far and clear of! Don’t waste your hard earned money here!!! This review isn’t going anywhere, how professional. Just another reason I recommend not...