Subway — Restaurant in Bloomington

I just left this subway feeling very unwelcome. I obviously do not know the order of the steps taken to make the sandwiches and just because I changed my mind whether or not I wanted my sandwich toasted or not, a blonde woman looked very distressed and put-out that I decided I wanted my second sub toasted. I understand customer service can be stressful at times, but do not let your face or actions show it. People change their minds, and it should be ok that we do and not the end of the world. I did not appreciate her facial expressions or gestures. I’ll take my...

Got mailed a coupon, 3 footlongs for 20 bucks. Not a crazy deal but enticing enough to make the 20 minute drive. Immediately got told "we don't take coupons". When I asked why I was mailed coupons that could not be redeemed, I was met with a shrug. Won't be getting that time or gasoline back.

What a terrible business practice. I don't care whether you're corporate or franchised, it's extremely scummy to entice potential customers with a deal and then not allow them to redeem it once they've brought themselves to your restaurant. It's predatory, inconsiderate,...

If I can give zero stars I would. I called in to the store a lady I will assume is the owner Kristie or whatever her name is just hung up after I spoken because I couldn’t imagine a regular employee would do such thing! The reason I was calling was to help the store and she have no clue. But it definitely shows why this store never busy! Rude people always get what they deserve! Rude, you’re in customer service therefore hanging up on people will not get you far! I called back and she was too scared to even answer! Sad...