Braum's Ice Cream & Dairy Store — Restaurant in Borger

I am only leaving 1 star because you can’t leave 0. This place has gone down hill since the remodel. They have messed up every order in many different ways and skimp out on everything they possibly can. Apparently, all chocolate means vanilla, extra fudge means a little chocolate drizzle, extra gravy means none at all because it makes the most sense, right? Your best bet, at this place, is to go in and watch every single thing they do because they can’t get the simplest order right. I’ve worked a drive thru, as well as gas stations that had constant call ins for many different things, including making pizzas while working the register with only one person beside me. I understand the frustrations of it. I would never mess up an order as bad as they have and they have at least 7 others working alongside them. I get they are busy but I would rather sit and wait for the correct order than for them to rush it and not do a single thing remotely correct.

Update: Tried one last time and I’m not going back unless I throw something in their face for their attitudes. Pull up to the drive through and all the lady said was “Hey” so I say hello. I continue to order, triple brownie fudge sundae. She is putting in the machine and very slowly is saying it out loud, after she says that I tell her that’s all and she says nothing then asks if that was all, I still politely said yes. Continues with, “your total will beeeeeeee.. at the first window” get up to the window “you had a double brownie fudge sundae” all I said and very nicely was “no ma'am, that is supposed to be a triple. Rolls her eyes and fixes it. Tells me my order will be at the second window. I get up to the second window and she opens it and says “did you change your order to a triple” “no ma’am I had ordered a triple, I guess it was put in wrong.” She proceeds to slam the door and comes back with the triple. She literally dropped it in my hand, thankfully It didn’t just fall through to the ground, says have a good night very quickly and slams the window closed. The service here sucks. They are rude, they are careless, and have no respect for the customers. There is one older lady inside the store that has ever been nice, you walk in and she greets you with a smile and is sweet as can be. That is the only nice thing about that...

A Rare Oasis in the Wasteland of Fast Food Mediocrity . Stepping into Braum’s in Borger, Texas, was like slipping through a wormhole straight into 1955—before fast food became a soulless corporate meat grinder designed to suck the life out of both employees and customers alike. This place had charm, damn it. A real, tangible sense of hospitality. The employees actually seemed to enjoy their jobs, a concept so foreign in the fast-food industry today that it felt like witnessing a unicorn trot out of the kitchen.

Meanwhile, the Sonic next door? That place looked like a scene out of Blade Runner if Blade Runner had been directed by a guy who just got evicted from his trailer. Flickering menu boards, soulless teenagers barely conscious at the order window—pure dystopian hellscape.

But Braum’s? Oh, buddy. This place is something special. It’s not just a fast-food joint; it’s a grocery store, an ice cream parlor, and an actual functional breakfast/lunch/dinner spot all rolled into one. Where else can you grab a dozen eggs, a fresh pie, and a banana split while waiting for your burger? The prices were shockingly fair too—I mean, considering we’re living in an era where a “value meal” at McDonald's requires a small business loan.

Now, let’s talk about the food.

For $10, I got a burger, large fries, and a large drink. That’s borderline robbery by today’s standards. The burger? Small. The patty? Also small. But the flavor? On point. Not Whataburger-sized, but good enough that I didn’t regret my life choices halfway through. The crinkle fries were solid—crispy, salty, and not the limp, sad atrocities you get at most places.

But the real king of this whole operation? The banana split. My God. It was a revelation. Fresh bananas, perfect ice cream, whipped cream—it was exactly what ice cream was meant to be before corporate America turned it into some chemical-laden, pre-frozen monstrosity.

All in all, Braum’s isn’t just the best fast food in Borger—it’s a reminder that not all hope is lost. It’s proof that a little effort, a little heart, and some damn good ice cream can still beat the system. If you’re ever passing through this dusty Texas town, skip the Sonic, dodge the McDonald's, and plant yourself at Braum’s.

Your taste buds...

I asked for a large shake and this is what I received. There was only 2 other vehicles in the parking lot eating indoors and the drive thru wasn’t packed either. It was slow and steady but it took forever to get our order. After waiting by the doors forever (2 Sundays and 1 large mix) the employee comes out and hands me this cute little mix. My husband tried to hand it back explaining that we ordered a large. The employee tells us “that is a large”. After a odd moment of silence…..My husband responds with “so what does a small look like then if this is a large?” The employee held his fingers up and says “oh, they’re only about this big” as he holds his fingers like he’s doing an inch sign. I look at the receipt and it says we were charged for a large. Clearly this employee either didn’t know what he was doing or straight up lied because he didn’t want to make us another one. We weren’t going to sit there and argue with the employee so we went home with what we got. I looked online and sure enough……I received a small, not a large. Blue cup is large and small cup is pink. Then, once home, my husband begins to eat his Black Forest Sunday to find out he had been given strawberries and a strawberry cake underneath the ice cream instead of the usual cherry that is in a Black Forest Sunday. I’m not one to complain but I feel like We were purposely lied to by this employee because he didn’t want to make it again and didn’t offer to adjust the price either. Instead he insisted that we were wrong and he was correct. It’s not cheap to stop and grab a meal or some ice cream for the family anymore and therefore we should always get exactly what we pay for. If I wanted a small then I would have ordered a small. If my husband wanted a strawberry shortcake Sunday then that is what he would have ordered and not a...