Scooter's Coffee — Restaurant in Brandon Township

I have been going to the scooters in Brandon for over year... almost everyday. Its my one bad (good) habit. Some drinks are better than others...some days are faster than others. BUT the staff is so kind and the coffee is worth it. As might be expected in a year, it came to a point where I had a bad drink (actually 2 in a row) so I reached out to let them know there may be a training issue. Not only did they respond promptly but they "made it right". After drinking curdled milk you become a bit concerned about the next drink. Nonetheless, I went back a couple days later because my love for coffee is so strong. I was asked if it was me who reached out about my experience. I said it was and the kind barista apologized again, gave me a free drink, and explained what happened. I am grateful for this little coffee shop in this awesome town. As a business owner myself, I don't like to have bad experiences but I want to know about them so I can correct them when they happen. That is exactly what happened here. They went above and beyond in making it right. Thanks little Brandon Scooters. You are...

Always had good service at other Scooters locations, but my visit here was very off. 4 employees were working on this slower Sunday morning. Unfortunately, no one seemed to know what a Cold Brew was. This is usually something prepared and ready to pour over ice, but they took 5 mins to "make" my drink (no other orders were being worked on) and what was returned appeared to be a shot or two of espresso poured into water and ice. It tasted sweet like sugar was added. I never add sweetener or cream to my Cold Brew so that was an odd flavor to taste. It seems like they consulted each other on what to do and came up with whatever I was served. I wish they would have just said "We don't have that today". Would have been no big deal. Instead it seems like they assumed I wouldn't know the difference. Not a great feeling, so I left then I took my drink and had to pour it out...

I decided to visit scooters for the first time since my graduation and everyone is nice and understanding.

It stayed pretty much the same as it had last year. Everyone is very patient and understanding. I go to scooters because it's allergy friendly. I was able to get oat milk with my smoothie since I've never really had smoothies growing up. The people there are very nice. They are younger people so they pretty much understand. It is a little pricey. I will say that but I feel like that's to be expected at a place like scooters. I definitely will be coming here to do more of my work as it's one of the quieter places in the evening before everyone gets out of school and what not.

It's nice to finally be able to go to a place like scooters where I can actually have drinks and iced teas. That's pretty hard for me to find. Appreciate you guys and we'll be...