I've been coming to the Crown Cafe for a little over a year now. I wanted to support this small local business so bad, I love coffee shops- and the mom and pop vibe I got from here was so cute and quaint, I was happy to support this business. I've had little issues in the past with my orders being incorrect and soggy food but the coffee has always been really good.
Last weekend I was standing with my friend ready to order an ice coffee before heading home back to NY. There is a local gentleman that comes in and talks to the staff, and it seemed the older gentlemen with the hat working at the register and front was very occupied with his order.
We stood there for about 6 min and wasn't acknowledged (which is fine, again I'm being patient I get it..) a woman comes in and cuts in front of me at the counter as the staff member continues to look down and not acknowledge me or my friend who have been ready to order. The staff finishes making the order for the gentlemen and proceeds to help the woman who cuts me in line, acknowledges her and even jokes with her while still completely ignores us. At this point we'd been standing there for about 10 minutes, and the woman states "oh were you in line, what are you ordering" -- This man still didn't acknowledge us. At this point he clearly had an issue with my friend and I (we were the ONLY people of color in the café at this time). I was so upset, I walked out.
I didnt want to make a scene and called the cafe a few minutes after leaving. The gentleman at the front who ignored us picked up. I informed him how his actions made me feel, especially being the ONLY people of color at the cafe. I took that time to carefully state that, regardless of my skin tone, customer service wise -- that was pretty rude.
If you're a person of color who loves coffee shops, and peaceful ambience --...
   Read moreFinally!! A great place for a quick bite- and more! A breath of fresh variety for breakfast and lunch. Full coffee bar, with knowledgeable barista! Great for take out- would recommend staying and enjoying sandwiches ( my favorite is the house special , overstuffed Rib eye steak !) Relaxing atmosphere, coffee lounge area. Beautiful Boars Head deli counter and fresh meats butcher service. Lots of specialty Italian products, candies, soft drinks. Surprisingly large variety of health drinks / Organic foods. SHU card friendly. A great addition to the...
   Read moreThanks to Rich and Craig for the wonderfully tasty jalapeño, blue cheese, mushroom & plain hamburgers and chicken kebabs! They were a big hit at my picnic. People were commenting about how they had settled and really had forgotten the extreme difference in taste of fresh meat vs chain store meats. There really is a remarkable difference in taste. And what better way to wait for your home order than with a great cup of coffee and a sandwich, LOL! Thank you again Crown Cafe, you know Iâll be a...
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