Absolutely horrible experience!! Been living in the area for 11 years now and would sometimes go to GKG and have had nothing but bad experiences. This time the waitress was completely clueless on what to do. We were a party of 7, the waitress was confused about our drink orders which were mostly water and lemonade and ginger-ale. Then brought have our meals out. Brought the other half of meals to the wrong table and then to another wrong table. We asked for refills on our drink and she only brought out two of our drinks we needed then my father asked for another water since she forgotten with the other refills, she got confused and grabbed my filled lemonade about to take it away, I quickly yelled that it was MINE! and I that I asked for the refill. After everyone got the food, I haven’t gotten mine yet. All I got was a cheeseburger with avocados on top. The brought me three different burgers that I didn’t order and finally the third time I got a cheeseburger with avocado but I didn’t want lettuce or tomato and by that time I was so hungry I didn’t care and just took them off. The “manager” which we don’t believe was the manager since he was a young kid very confused. We asked for compensation or all the chaos we’ve had at the restaurant. He seemed to be confused and not know what to do and said that he can’t get us a free coffee. We didn’t want to stay any longer at the place let alone have dessert. We asked if he could take off my burger since the messed it up and had to come back three times and still didn’t get it right. The “manager” was hesitant but agreed. When we got the check he did take off my burger but still charged us the avocado and bacon I got on top of my burger… very disgusted. As all of this was happening we saw that there were three people seating at the bar and there was no bartender and we could see the “manager” stress...
Read moreStay away. After the problem we had today, my co-workers and I will never be going back. If any of you are familiar with green knoll grille's specials, they have 1/2 price sandwich and wrap Wednesday's. When placing our order to-go, they informed us that the discount was only given to customers that dine-in and order the wraps ONLY. Keep in mind that the HUGE banner on their website states 1/2 sandwich and wrap wednesday's, and no where on the entire website does it state dine-in only (will upload picture of website). That was problem number one. Number two was when the manager came on the phone, he stated that there was no discount given to to-go customers, we informed him that we worked in the area and our employees go there numerous times for lunch. He didn't seem to care. We went on to order the sandwiches on ciabatta bread (how they are listed on the menu) and asked if he could honor the discount shown on the website since it was very misleading. He agreed. When we went to pick up the orders, they were ALL on flour wraps. So indeed he gave us a discount, but just to be spiteful, he put everything on wraps to give us the discount. Which we never agreed upon. On the receipt it states panini, not a wrap. With all the issues that are going around about this place, you would think that they would treat their customers with a little more respect. After everything we went through just for lunch, we will never be back. We really thought that managers would understand the concept that bad reviews reach more people than good ones. fyi, if they are so protective about their steep prices, at least have the food...
Read moreGreen Knoll Grill exceeded my expectations and left me thoroughly impressed. From the moment I entered, the warm and welcoming atmosphere engulfed me, setting the stage for an exceptional dining experience. The staff including the security personel was very attentive and friendly, going above and beyond to ensure that everyone's need was met.
The menu at Green Knoll Grill offers a diverse range of tantalizing options that will please even the most discerning palate. Every dish was prepared with utmost care, using fresh and high-quality ingredients that resulted in extraordinary flavors. The presentation was flawless, enhancing the overall dining experience.
The tiki bar offered an impressive assortment of drinks, including signature cocktails that were both innovative and divine. The bartenders showcased their expertise, crafting delightful concoctions that perfectly complemented the culinary delights.
The ambiance was cozy and inviting, making it an ideal destination for any occasion. With a strong emphasis on cleanliness and hygiene, Green Knoll Grill provided reassurance in these challenging times.
Overall, I strongly recommend Green Knoll Grill to anyone seeking a top-notch dining experience in New Jersey. You won't be disappointed by the exceptional food, attentive service, and...
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