I have never been to a restaurant with service as poor as this. My daughter and I went to this restaurant today for breakfast because we had never been there before and decided we would try to give him our business. What a mistake it turned out to be. Part of the reason why I was going was a friend of mine is visiting this coming Monday and we were going out to breakfast on Tuesday and I was looking for something different. I thought I would try Jimmy's on the river. When we walked in, we were told to look at the menu on the wall, order, pay, tip, and then go sit outside and they would bring us our food. We ordered scrambled eggs, hash browns, bacon and toast, coffee, juice and a soda. We had to carry our own beverages out to our table. We sat at the table chatting and enjoying the summer sun. Realizing then that a half hour went by, then another 20 minutes went by, and then at 5 min after 12:00 after over an hour of waiting for scrambled eggs, I went inside to find out if we were forgotten about, or if our order had ever been placed. I was told that the Cook cooks in order of the meals placed. I said we ordered scrambled eggs, and it's been over an hour. I could go to Riverside Diner and have my breakfast in 5 minutes. She went and checked, did not come back but instead sent another lady who told me they were boxing our food up to take outside to the patio. So I assumed my scrambled eggs and toast would be placed in a container and within a minute or so would be brought to my table. Instead we waited 10 more minutes. Three of the tables around me were swearing up and down and really angry at the service as well as myself and my daughter. Finally I got up again and went inside to ask where my food was and they handed it to me in styrofoam containers to take outside to eat. No ketchup no jams or jellies, no refilling coffee, no service whatsoever. When someone came out to put food on another person's table after they waited an hour and 20 minutes themselves, I asked the person to come to my table. I asked for something I had never asked before. I asked for my tip to be refunded to me as basically I was not given any service whatsoever. The person said it wasn't the waitresses fault that the food took over an hour. I disagree. It is up to the waitress to check on the food and alert the customer as to what's going on in the kitchen, to provide a refill of coffee. Supply condiments, ketchup salt, pepper, jam, jelly, sugar, creamers etc. I carried my own beverages to my table to which other customers actually handed me sugar and cream for my coffee because the waitress did not. I carried my own food out to the table. I was not given anything else I might need to enjoy my breakfast. The servings were small. This is definitely a place I would never recommend, nor would I ever visit again. Not once did the manager or owner attempt to rectify or apologize for anything. Not once did a server attempt to service the customers around us, as several tables were complaining and also had waited over an hour. This place is nothing special and nothing to write home about. Save your money and go to Riverside Diner or Parkside Cafe but don't waste your time and energy or money visiting Jimmy's On The River. I would not recommend this...
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