DON'T TRUST THEM ABOUT ALLERGIES
My family and I had a meal here this evening. We were the only ones there; we had a reservation but they wanted us out in preparation for an event that may have impacted service. A fly buzzed around the table the entire meal. The service and food were fine, not amazing. The food was alright, although I wasn't very impressed.
While they were made aware of food allergies multiple times before and while ordering, I'm afraid I am having a bad allergic reaction like when I eat gluten. I sit typing this from my throne, itching, and regretting the evening between bouts of IBS diarrhea. I will likely take a week to recover, and I have a big interview coming up in a day and a half. Not what one wants to be dealing with!
I'm very disappointed to have had such a bad allergic reaction after I was so careful to pass up on so many amazing dishes this weekend to avoid this very issue.
I just hope my aunt isn't having her celiac triggered by this ridiculous situation as she will probably suffer for weeks (look it up, it's awful), but we had the same appetizer. I'm not hopeful.
They didn't even have any creme brulee left!
They had very few gluten free options, and when a plate broke while cutting steak, they still charged for the meal on a broken plate and sent my guest with the leftovers instead of a fresh steak (talk about dangerous). I've never even heard of that!
While they gave the table a couple deserts and coffees on the house, I don't feel good about how it was handled. I'm trying not to let my irritation cloud my judgement as it is probably fine most days, but I would not trust them if you have any food allergies.
Something is fishy here; and it's not just because my salmon was frozen.
Edit the next day to confirm yes, my aunt who shared the same allergen, and so shared an appetizer, also had a reaction.
Unfortunately it was definitely an issue of substantial gluten contamination, and I want to be clear that I bring this and the broken plate issue to attention because it's dangerous.
Foreign objects such a shards of porcelain can be life-threatening and I have never seen a customer be allowed to take the rest with them, be it to avoid evidence or potential injury, as there can likely be a piece of the plate hidden within the food. I have always seen another meal made to-go in this kind of situation or the meal comped. Never still charged and sent is potentially adulterated meat.
Further, knowingly giving someone an allergen is unethical, as allergic reactions can range from inconvenient and uncomfortable, to deadly, and last varying time-frames. Waiters need to inform the kitchen of allergies clearly, and they need to know how to properly avoid cross-contamination. There's just no way around it, if you're going to say you can accommodate someone you need to ensure you can deliver that promise.
You could kill someone. Keep going like this and somebody will sue; and you had better hope it's for personal injury and not wrongful death, as I hear that's an awfully pricey pay-out.
I hear those country club types have great lawyers too!
Trust me, going over allergen/food safety protocol with the entire staff is worth the investment,...
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I had an amazing experience at Joseph’s Steakhouse! From the moment I walked in, the warm and inviting atmosphere set the tone for a fantastic meal. The service was top-notch—our server was attentive, knowledgeable about the menu, and made excellent recommendations.
Now, the star of the show: the steak. Cooked to absolute perfection, with a beautiful sear on the outside and a tender, juicy center. I ordered the ribeye medium-rare, and it was one of the best I’ve ever had—full of flavor and perfectly seasoned. The sides were just as impressive; the garlic mashed potatoes were creamy and rich, and the grilled asparagus had just the right amount of crunch.
To top it off, the dessert was a perfect ending. I highly recommend trying the homemade cheesecake—it was light, creamy, and not overly sweet.
Overall, Joseph’s Steakhouse exceeded my expectations in every way. Whether you’re celebrating a special occasion or just craving a high-quality steak, this place is a must-visit. I’ll definitely be...
Read moreI recently had the pleasure of dining at Joseph Steakhouse of Bristol, and I must say, it was an unforgettable experience! From the moment we walked in, the warm ambiance and attentive service set the tone for an incredible meal.
The highlight, of course, was the steak—perfectly cooked to order, incredibly tender, and bursting with flavor. The quality of the meat was top-notch, and the seasoning brought out its natural richness. The side dishes were equally impressive, with buttery mashed potatoes and perfectly seasoned vegetables complementing the meal beautifully.
To top it off, the dessert selection was divine, and the wine list offered excellent pairings for every course. The staff was knowledgeable, friendly, and ensured every detail was taken care of.
If you’re looking for a top-tier steakhouse experience, Joseph Steakhouse is the place to be. I can’t wait to...
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