Worst time ever today at this place. Told 30 minutes for pickup but an hour later I finally am headed home with the food. I sat for over 35 minutes in the heat of their inside seating. They kept prepping the single orders and not doing my family order. I could see the tickets and could see my order number and all the ones after it being done instead of ours. I wasn’t the only one sitting there having this done too either. A gentlemen who actually was 2 orders after mine but that actually got there before me had the same thing happen. He luckily was smaller order than mine and got to leave before me though. I sat there for long time waiting thinking they would get to it since they were busy and I really thought I was imagining it till several people came in and just got there order and left. That’s when I really started paying attention to time and the numbers. I finally realized they always said the same thing when they check you in that order will be just a couple minutes. NOT!!! The girl behind the counter could care less too. When I finally blew my gasket after asking how much longer and being told couple minutes again and another customer came in and got their food right away she thought it was funny that I could see the tickets and realized my number was lower than the others that had gone out. They didn’t offer any compensation or a drink while I waited. The store on the inside was in the mid 80’s and no real ventilation and outside in the 90’s so it was hot wherever I would have stood. No masks worn by employees or customers other than me. They were so busy that you couldn’t really stay 6ft apart inside. It wasn’t the cleanest. I even went and stood in the bathroom at one point but it wasn’t clean so I came right back out as that wasn’t an option of escape. They need to learn to run their tickets competently and not put single orders ahead of larger orders so that the single customers are happy and going out faster. The front staff needs to give better estimates and be more mature. We WILL NOT go here again unless we here better things. Granddaughter loves the food here and this is here place of choice when staying with us is why we chose here but I think I will try to convince her to go Mexican from now on with...
Read moreIt does smell a little strange when you walk in the door. There is a tag agency next door with a sign on their door that says that the marijuana smell is coming from the restaurant.
It is truly a little hole in the wall, take out only restaurant in a small isolated business strip center, hidden in plain sight between Kenosha St. and the Walmart. You have to be looking for it to know it is there.
We went for the C7. Orange Chicken, the C5. Chicken with Cashew with the pork egg roll side on both, and added an order of Chicken on A Stick. Both chicken dishes had generous amounts of chicken. The orange chicken had a prominent orange flavor and the cashew chicken was accompanied with plenty of diced vegetables. The Chicken on the stick was tasty; it and the orange chicken had an unfamiliar background flavor. My best guess is Chinese Five Spice. All good, but the pork egg roll was...
Read moreEverything I have tried has been fresh and delicious... and the staff here is friendly, as well as the place is clean.
Why do I not want to like this place? because its a typical take out joint, the kind that wants to know your phone number instead of asking your name. the difference here seems to be how this place is managed.
I mean this is a very typical asian franchise type take out, but the veggies have always been fresh, their spicy peppers are actually spicy, and the food is not swimming in oil.... and the guy behind the counter has always been friendly. There is somehing different about this place that makes it better than most.
Dont expect plates and silverware, but they plasticware they offer is heavy and good quality, so you can actually use...
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