The Butternut Cafe — Restaurant in Butternut

My partner and I have been coming to the Butternut Cafe since May 2023, merely out of the convenience of location from our home and because his supervisors recommended it. However, we are rarely greeted, others are served before us even after waiting 15+ minutes and the waitresses look right at us. We’re never told the specials or asked how we are. We’ve seen the waitresses make small talk with other tables and it’s never done with us. So we patiently wait while playing cribbage. I’ve ordered the same thing each time, the skillet with ham, no mushrooms and no toast with over easy eggs and a side of bacon. I’ve had toast brought to me numerous times and my partner noticed times where the waitress didn’t write anything when I said “no toast”. I’ve been confronted with rude statements such as, “can’t you just eat it if I take the toast away?” No, no I can’t because I am allergic to bread, I have celiac disease. Not sure why making a new plate of food is such a hassle when it was the waitresses mistake. The last time we went we met one nice waitress that stepped in and took care of us. I shared my concerns with her at the till and gave her a large tip because the two main waitresses always ignore us or are rude. She said she works Sundays and would take care of us again. We attempted to go today again to see if the kind waitress was working and she was not. We waited 15 minutes at the bar and no one talked to us. A white couple came in ten minutes after us and received drinks immediately. I speculate that this is racial discrimination as I am often the only person of color in the restaurant (my partner is Caucasian). We have not come to any other conclusions to explain the lack of service and common courtesy. I really hope that this review is taken seriously and handled appropriately as the waitresses know who we are, maybe not my name as they’ve never taken the time to ask, however, by how I’ve described us each time...

Yes the food is good yes the people are nice but all that can not take away from the fact that you will pay $14.75 for one small piece of fish ! That is just not right I like most of us up here are not complete idiots we know what food cost and if you tell everyone you buy potatoes in bulk which are cheap and you are hand making bread and patties we the people that live north of 8 then say to you why the hell are you charging us $14.75 for one piece of fish and false advertising to put on your menu anything about not being disappointed or walking away full and satisfied cuz for that price you people are crazy we catch better tasting fish most of us right out or back doors so wake up and realize we are not rich folk up here so stop stealing our money thank God my meal was paid for by my in-laws for helping them with their house because if it was me and my wife for the first time ordering that food after reading there menu when they set that basket down in front of me I would have said WHAT THE HELL IS THIS I AM NOT PAYING $14.75 FOR ONE DAMN LITTLE PIECE OF FISH NO NO HELL NO AND GOT UP AND LEFT YOU ARE IN WISCONSIN NOW AND WE CAN EAT LET US DECIDE IF ITS ENOUGH...

This is a cute little place in Downtown Butternut. It's a small room and only a few, very nice employees. Ordered the waffles, which were crispy on the outside, and fluffy on the inside. Chocolate chips were good. Pancake was large tall and fluffy, though a little dark. Delicious frozen strawberries on top. Bacon good and crispy. Got some hash browns loaded up, golden and still soft. Exactly how i like them. They aren't crispy for you crispy hash brown lovers so keep that in mind, but I'm sure you can request it more well done. Really care about the customers. Cook separated a bunch of eggs for a family who wanted just egg whites. So nice. I think the prices are fair just glancing at the menu. Good...