Dunkin' — Restaurant in Buxton

Go to this Dunkin donuts every single day, never have issues, staff is usually 100% polite, even the younger kids I'd expect to be overwhelmed. Today I had the privilege of walking in for my pick up order (like I do every single day) I could immediately tell my order was made wrong as the coffee looked burnt and dark. (I ask for extra extra cream) I said I don't think this is right, when I was approached by a short heavier set girl who reluctantly was like I'll just remake it. Remakes the coffee shakes it hands it to me and makes the comment "looks the same to me." You have to b blind to think that and regardless if you work in customer service you fix the coffee with a smile and go on your day. The comment was distasteful and ignorant. I will be now ording my coffee in...

People working in food service should be wearing their pulled back into a ponytail or be forced to wear a hairnet ....I come through drive though everyday multiple times, today I came in and saw the gentleman who makes the food with a mop of crazy bushy hair, working the food area, when I asked another person to make my food because I had gotten hair in my food one day previously, then was told what I wanted for hot food wasn't available, until another employee stepped and said no that made and I will make for you, ..which was very nice of her! I run a bakery and ALL EMPLOYEES ARE REQUIRED TO WEAT A PONYTAIL,BUN, OR A HAIRNET WHEN WORKING WITH FOOD, ITS REALLY A SHAME THAT THIS...

They always get my (special) order correct & it's fresh. The staff is courteous and friendly. They always have a smile and kind words. I went in once last summer, (I've gone about EVERY day since they opened) and asked for something "off menu", and they had no problem making it. HIGHLY RECOMMEND this DD! UPDATE....NO LONGER DOING AARP PROMO /FREE DONUT WITH L or XL BEVERAGE. I will be going to one who does, and calling DD to find out...