Rockville Kitchen + Bar — Restaurant in California

Had high hopes for this place based off what I seen online. This was my first time and probably last . We waited over an hour for our food . I ordered French toast and my friend got a veggie burger. Both items came out overcooked. The owner showed no empathy or acknowledgment towards the situation during our initial complaint . Instead he just walked away. I then decided to confront him and let him know how unprofessional it was to not acknowledge your customers complaints when they were highly valid. he decided to apologize and said he’s been running around. He offered a discount , but we never even asked for a discount nor did he communicate that to us at our table when we told him the first time . Instead he just walked away like it didn’t matter . All We wanted was our food cooked correctly. The problem could have been handled better and in my opinion, I don’t think the restaurant is URBAN friendly .. our food end up being on the house, but only one out of three of...

I normally don’t like to write bad reviews, but I feel this one is necessary for the attention of the management and owners. Unfortunately, we didn’t even get to try the food because the service was so terrible. The place wasn’t even that busy for a Sunday brunch, yet we waited far too long without anyone acknowledging us. When we finally did get someone’s attention, they were dismissive.

While I was waiting in line for the restroom, I could hear someone in the kitchen shouting that food had been sitting on the hot plate for far too long and there wasn’t even space to put more. That really said a lot about what was happening behind the scenes.

It completely ruined the experience, and we ended up leaving hungry and disappointed. First impressions matter, and sadly, this one was enough to make sure we won’t be...

We've now had the pleasure of enjoying this little gem a handful of times and I'm pretty sure it has just become our go to spot for breakfast and/or lunch. We've had their coffee (a secret yummy blend) and their perfectly mixed mimosas with our breakfast. As far as breakfast we've tried the Horchata french toast, the Avocado omelette, chicken fried steak, hamburger patty breakfast, breakfast sandwich and the breakfast burrito. For lunch we've had the Havana sandwich and the Green Valley Bacon Infused cheeseburger both with their garlic fries. When I tell you that we have not been disappointed with any of our choices, I promise you, I'm not lying. We have received amazing service every time. Thank you, Guy and Christie for making us feel at home with...