Taco Bell — Restaurant in California

Seriously, if 0 stars was an option, that's what I would give this location (Ave. 12). We have gone to this location multiple times. Obviously, it's not a bad day for them when it happens repeatedly. I'm sick of wasting money when they can't be considerate enough to make the food as if someone is going to eat it and are expecting for there to actually be food inside the products ordered. Stop throwing everything in the bag. Tacos shouldn't be buried under heavy items. This isn't a busy location, yet they can never get your order right or treat it right. We ordered extra chicken in the burrito and didn't get it, there should have been rice and sour cream in the crunchy gordita crunch because we added it and again didn't get it, tacos should not be that severely broken, a crunch wrap supreme shouldn't be so thin. It's not that hard, especially when there are no other customers. Geez...I wonder why this location is never busy? WE DO NOT RECOMMEND!!! AVOID THIS LOCATION!!! Unless of course you enjoy being disappointed, having to fix what they messed up/broke to the best of your abilities, and enjoy still being hungry after spending too much money on wrongly made/broken items. It would be nice for my other half to get off of work and be able to treat us, but with this location, it's...

Went inside to order a quick bite to eat for my husband and I. There was not one person at the checkout counter. I ordered on the kiosk and went to pick up the food once it was done we left and I tried a fry…it was cold and stale! My husband did was also cold, stale and soggy. When we turned around the girl “Sasha/Nancy” not sure which one told me “ you were gone for awhile that’s why they are cold”. I replied “I made it out of the parking lot and came right back in”. She then grabbed the food around the corner and I hear her and her coworker “Sasha/Nancy” “she said her food is cold but I timed her and she was gone for a while” the other girl “how is that our problem”?!! I said “if you are going to have an attitude you can just give me a refund and I will go elsewhere”. I hear “OH GIRL” I said “yes just give me a refund”. Neither girl came to give me the refund they made “Carlos” whom was super apologetic and embarrassed at their behavior. If I could give -10 as a star I most certainly would. You don’t talk to...

I could not understand how to order my usual order, myself, at the order for yourself, kiosk. I went to the counter, and they (the staff) looked at me, talked on the mic, and went and hid behind the kitchen. I waited thinking they called someone ... they didn't. My wife said, "Let's go through the drive-through. We went through the drive-through ... I ordered, and they corrected me asking if I wanted something else , I said no, and they said, "Do you want another item and I said yes .... I couldn't take it any more. I let them order for me because they couldn't be bothered to make a grilled chicken burrito. Exhausting.... if you hate your job, get another one ... life is short. Don't waste your time or mine. Oh, and my...