Subway — Restaurant in Cambridge

Went to this Subway at 6pm; had called before had to ask about 2 footlong subs fir $5 each but NO ONE ANSWERED THE PHONE. Got there and had to order online. Special still valid. While waiting fir subs told “ we have NO CHEESE BREAD anymore”; I changed to wheat. Next told “WE RAN OUT OF TUNA”. Told them to cancel the tuna sub. Next told “YOU WILL HAVE TO WAIT 20 minutes TO GET A REFUND PLACED BACK ON YOUR CARD”. supervisor to do this at other Subways So much for FAST food. Worst experience at a Subway have ever had. All I got was “sorry”. And a sub without the special pricing. I left at 7pm VERY UNHAPPY! ( At least the wire masks— half the...

Whoever the lady is working on the shift for noon today was absolutely absurd. There is every right to be anxious and overwhelmed but to just be absolutely rude and telling customers how anxious and overwhelmed she is. Has no understanding on how multitask. It's not the customers fault. It's poor management. Then she complained th whole time about the online orders, which can be stressful but again should not be complaining to where customers are walking out the door. She was rude to customers and was not helping making subs. I think she's the team lead or something but absolutely just inappropriate and not...

This subway is always out of half of their things. They've never had pretzels ready, one of the employees told me they are frozen and the previous shift didn't get them ready. I've asked for pretzels 4 different times and they've never had them.

Went today to get some subs. They were out of meatballs, they were "getting ready". This is at 1:00 p.m. They had no honey mustard. The employees didn't know their own menu when I asked for one of the special wraps. The wrap I did get was so messy that it fell apart when I took a bite. Won't be coming back to...