Grace Gardens Event Center — Restaurant in Canutillo

My wife and I picked Grace gardens because you get a wedding coordinator when you plan your wedding here. With the Mix reviews we decided to give them a try..... Big mistake! From start to finish this place dropped the ball over and over! 1st coordinator wouldn't communicate and was all over the place on planning and pricing, she was fired for unknown reasons. 2nd coordinator seemed to be good at first then things went down hill fast! She forgot my wife and I were coming into town for the tasting, didn't have a table and didn't have the food we wanted to try. Then tried to play it off like she didn't forget and had the "chef" make one plate out of 3 we wanted to try. The food is one step below hospital cafeteria food, and they dont let you bring outside catering. At this point we have no choice but to try and pick simple food options that might be decent the day of the wedding. A week before our wedding the 2nd coordinator gets fired! So in steps Vanessa, our 3rd coordinator. She reviews our file and calls me to inform me that the beer that was already ordered and quoted was going to be $400 more because vendor pricing went up and our last coordinator should have sent me an email. I ask to speak to a manager she says ill have her call you. Vanessa calls back and says we will honor the price if you get 2 kegs and the rest in bottles.?? At this point im over it and demand to talk to the manager. Finally I speak with the manager, she says let me see if Hannah sent the email, of course she didn't so she agrees to honor the original price. Wedding day comes and what was suppose to be memories of a lifetime for 15k ended up being a headache of a lifetime. Here we go! 1-flowers for unity candles were not put on the table. 2- mic had issues for ceremony. 3- Dinner was late. 4- The chicken they served me and a few guest was RUBBER! Butter knife wouldn't cut it! Sent it back and got a brisket plate, served me nothing but fat! At $22 and $23 the food is TRASH! That "chef" needs to be fired! 5- The DJ played my wifes love story video for all our guest while she was in the restroom! A special message I had for her she missed while I sat at our sweet heart table alone. You can imagine how embarrassing this was when all my family was looking at me and asking where my wife was? We had to play it a second time when she finally made it back, ontop of it all the speakers to play the video were staticky and you couldn't even really hear what we were saying. I wish I would have listened to other reviews and got my own DJ! Then came the biggest issue of all. We had 45 guest RSVP and not show, I asked Vanessa to ask my guest if they wanted seconds. She said of course ill get my server's on it. I go around telling my guest to ask for seconds, after all we paid 3k for the plates. At the end of the night we pack everything and they give us our extra cake to take home, my wife ask Vanessa if they packed our left over plates? She says no we handed them all out..... The next 2 days I contacted all of our family and asked if they got extra plates? 3 of my cousin's asked for 2nds and were told NO! At the time no one told me anything so I couldn't handle it right then and there at the wedding. I call sandra the manager and she proceeded to tell me that Vanessa did not ask people if they wanted seconds because she was afraid to many people would want some. So I say why didn't she pack them? For health reasons we dont let anyone take food home and the leftovers go to Juarez for homless she says..... If that was the case I would have called a charity of my choice to come get the food! Why should they get to choose were your $23 plates go? I reviewed my contract and nowhere did it say we couldn't take our food. So Sandra reviewed my contract and sure enough had to refund me 45 plates, plus the flowers that were missing. All in all Sandra made it right, but none of this should have ever happened! Vanessa is a straight up liar, and should not be trusted! Keep all your paperwork and records conversation! Trust me! Texas is a one party consent...

We got married last month and are still receiving compliments from people saying it was the best wedding they have been to. We highly recommend Grace Gardens and will recommend it to others. Ill start with our coordinator - Priscilla was our assigned wedding coordinator, from the start she was organized, helpful, and truly listened to what we wanted for our wedding. After our first meet, when we decided Grace Gardens would be the venue for our wedding, we did not have any questions and felt comfortable with working with Priscilla. Throughout the process Priscilla was very helpful and went above and beyond to make sure everything was as we envisioned. Unfortunately, Priscilla was unable to be the coordinator for our event the day of, however, she offered to be available by phone and said she could make herself available over the phone to make sure everything was to our liking. We understand life happens and definitely did not want to bug Priscilla. We were assigned Rosie for the week and day of our wedding. Rosie was up to speed and was super friendly. She made the week and day of the wedding go so smoothly…we had NO issues, hiccups, last minute changes…NOTHING. Everyone warned me to expect something to go wrong and honestly, everything came out perfectly. Everyone complimented on Rosie’s professionalism and friendliness SO, thank you Priscilla and Rosie very much. Florist- Such a sweetheart. She made sure the flowers were exactly what i wanted and even gave us options. We paid extra to sample the flower arrangements, which I’m super happy we did ( Worth the extra money BTW). The original flowers were not what I expected, but i learned that a everyone has different interpretations of colors. The florist was able to provide samples of the colors we wanted. I told my husband, if I see one flower that’s the wrong color, I’m going to be mad…poor fella was probably stressed, BUT all the flower arrangements were absolutely perfect and beautiful. Food- ABSOLUTELY AMAZING. We were able to sample the food before hand, which was fun! Definitely worth the experience…appetizers, entrees, and desserts. We ended up going with the green chile chicken, a vegetarian option, ribeye steak, and kids had chicken fingers and Mac n cheese. We ran into the chef during our final walkthrough and he was very friendly and said he was cutting our steaks. I didn’t catch his name, young guy, but he did amazing. The food was a success, especially for over 200 guests. Received many compliments. Everyone loved the food, even the picky eaters! Food Staff- Thank you to all the staff members who made sure everyone had a plate and for cleaning up. All the staff were friendly, attentive, and did not complain once. Cake/Deserts- So beautiful. Our groomcake was just as he wanted, if not better! Our actual cake was absolutely stunning. We had four tiers and chose all marble cake with different fillings. Our top tier is Ferrero Rocher.The cake was delicious. Any left over cake was wrapped so nicely as well. Our top tier, we wont eat until next year, but I’m looking forward to it! Our dessert table was perfect. We brought it our own homemade biscochitos but everything else was Grace Gardens. We unfortunately didn’t get to taste any of it, but our guests said it was amazing! Bartenders - Our poor bartenders were busy to say the least. They were super friendly and handled the open bar with beer, wine, and liquor . Last but not least our DJ…Frank Pino. The day we met him, we knew he would do a great job…and he sure did! Could not have asked for a better DJ. He knew all the music we wanted, which was a wide variety, and he did such a great job during the reception. Frank got the crowd going, followed the timeline perfectly, and kept me on the dance floor all night. Also HIGHLY recommend his extra light package! His lighting was awesome. Only complaint I have is that we had to end at midnight and couldn’t keep partying.Frank made our reception AMAZING. Thank you so much Frank. We felt like you were family at the end of the night.

10/10...

When selecting a venue for our wedding, we did not hesitate and knew Grace Gardens was where we wanted to have our special day. Aside from the venue’s natural and stunning beauty, the fact it was an all-inclusive type of venue was such a plus! Not having to schedule and coordinate every single vendor was the best part and truly takes a lot of the stress out of the planning process. The staff here at Grace Gardens was so easy to work with, always available, and happy to walk us through any detail, no matter how small. They were able to accommodate so many of our needs from food accommodations for allergens to personalized décor we brought in. Our event coordinator, Peggy Stein, was so amazing to work with from beginning to end! She left such an amazing impression on us from the moment we secured our deposit, I immediately told my best friend to inquire into the venue. Needless to say, she booked her wedding with Grace Gardens and scheduled her wedding date the week after ours, also utilizing Peggy as her event coordinator!

We booked the Pond Island Pavilion for the ceremony and the Gardner Ballroom, only a short distance away, for the reception both of which hosted 130(ish) guests. The Pavilion where the ceremony was held was set up beyond our expectations and such a beautiful space. Our photographer was able to capture its raw beauty which included the gorgeous scenery and water features. Our reception was held inside the Gardner ballroom, which is stunning in itself. The chandelier that overhangs in the middle of the dance floor was such an eye catcher and the bar inside the ballroom is so classy. We loved the fact everything was so personalized to our vision to include the colors we imagined. We choose to do an elegant, classic, black & white theme with hints of champagne. The way everything was set up, our guests felt like they were in a scene of an extravagant movie and could not stop talking about the place.

The food was absolutely delicious; So many selections made it difficult to decide! The entire staff to include our wedding coordinator Peggy Stein, florist specialist Veronica Valles, DJ John Carrera, all waiters and bar service (Ray) were so professional, accommodating, easy to work with and amazing at their jobs. We couldn’t have asked for a better turnout and were so impressed by the dedication they have in this industry. Specifically, to our wedding coordinator Peggy Stein who ran the entire event flawlessly! We love you, Peggy!!

Thank you again to the amazing staff at Grace Gardens for making our wedding day so spectacular!

**Attached photos were professionally taken by our amazing & talented wedding photographer,...