McDonald's — Restaurant in Church Hill

This McDonalds has to be one of the most unprofessional and grossest food service jobs I have ever had personally or witnessed that wasn't featured on Gordon Ramsey's kitchen nightmares or something similar. Chicken nuggets and hamburger patties being kicked to the corners of the back area to just be left to mold or be hidden until someone decides to clean it up. Mold on the plastic guards hanging to keep the cold air inside the freezer. Stopped up sink drain covered in mildew and mold which was 4 feet away from the box of receipt paper for the back drive thru so all of that bacteria and whatever else is surely splashed or speckled on the paper handed out to customers. This sink drain is almost always backed up because no one will clean it properly and the sink itself has no real way to remove the food remnants and debris from equipment. This sink drain when blocked held water from the sink up to the beginning of the grill area and this rancid smelling dirty food water was being walked through by everyone to get to the freezer and storage room so that wet grossness was tracked throughout the store which gave the working area of the building a terrible smell to be in.

There are usually flies and gnats around the wash rag stations, we have expired fire extinguishers or equipment that is never really checked out regularly or properly. We have broken electric plugs from our freezers and machines plugged into grease filled wall outlets. The utensils used for food prep and cooking are almost always disgusting, the trays the burgers and chicken are held in for heated storage are hardly ever replaced through the day, they were reused and reused the entire time. Even the trays with the onions in them just keep getting reused and reused the entire day unless someone has the mind to say something. Think about that the next time you get a mcdouble.

There are no real managers; no one has any clue or authority for structure or sense of adult responsibility. The entire crew just cusses and lacks any grace or personal respect for others and will openly talk freely with no decorum around customers or children inside the building. The break room was always filled with food caked metal kitchen equipment and broken pieces of the grill or front counter area so no places to sit or relax, the training computer was covered in grease, food remnants, dust and skin flakes.

Our hand wash stations and sinks were disgusting with a film on them and barely any soap to speak of, aprons for communal use were never washed and we're stepped on and hung back up for reuse. Almost everything that could be touched was glazed with some sort of grease and/or food residue. Dropped food was just left where it was dropped or was kicked under the tables and counter and prep stations for either no one to clean or to be left for the next shift.

The trolley container to carry out trash bags to the dumpsters is always so dirty and gross; drowning in this dark smelly sludge water from all of the ripped trash bags from drinks, grease and everything else you could imagine being thrown away. This was never washed out or cleaned and it was stored in the back storage room right next to the boxes for food, cups for drinks, wrappers for burgers, condiments to be put in your bag, everything.

I've worked at multiple types of fast food and restaurant style jobs and this was the most disgusting building serving food I have ever been in. I called and complained to the Faris Family and tried to bring all of this and more to their attention and the employees I spoke to were rude, uninterested and blamed my opinions as my fault and that I was incorrect in how I thought the business is ran. It seems the lack of quality is across the board here. Never eat here. Seriously. Don't make your kids eat here. You'd be better off going hungry than spending money here and possibly getting sick from what you buy....

It's a mess. I lost hope in humanity when I stopped here. Robbed of an extra 5 bucks, yea not much but I have 2 boys I'd like to grow up the best they can and I guess to get to the bottom line, well we won't be stopping at the Golden arches anymore, anywhere. I don't go back inside for a drawer break down in drive though to say ya " got it mixed up" over 5 bucks you could keep it and il not let your half put together meals get cold. Lord know and besides letting other good folks know thats all i really care about. What a way to kick a fella in the pants. In 1 of the better McDonald'sin the area id think. Ya lost one this time. Hope it was worth 5 bucks cause you couldn't drag me in the place. And I'm not eating what got cold, which was thrown together across the room from what I can tell, and if ya need the pics I have them. Way to move forward. I would bet she didn't even count the draw cause when she came back and I asked if it was right on. She says " yes it was right on. And I say not a penny over or under cause I have run a register. And then I was told it was 50 cent over so I was lied to on top. She didn't have time to break down the drawer or check the cameras. What a joke. Save yourself and go to Pals. It's a healthier option anyways and then have always been friendly and done good business 👍. Stick w local Pals not a bunch of clowns, it will save...

I will never go to this McDonald’s again! Ordered my food, got to the window for them to give me my drink and tell me to pull up and wait while they make my food. Sat there for 20 minutes with 1 car in front of me. A girl comes out with food and i can clearly hear her ask if the man in front of me had the cheeseburger meal and a large fry… which was my order… apparently this man was tired of waiting and told her yes and she hands him my food i had already been waiting on for 20+ minutes. The girl goes back in, comes out with another bag which clearly wasn’t my order and asked me if that’s what i had, i told her no i had the order she just handed the guy in front of me! The girl proceeds to get hateful and huff and puff and says “ well i guess im going to have to make that order over again” and proceeds to stomp away…. 30 minutes later still don’t have my food. UPDATE: she comes out yet again with another bag and a drink… mind you i already have my drink… and proceeds to give me the wrong order again…. Very...