One and Done. Our visit to The Penguin Hotel in Stevens, PA started with hope and ended in frustration. We waited over 30 minutes for basic appetizers and more than an hour for entrees. Only four of the six meals arrived on time; the remaining two were delayed and incorrect—my medium-well steak was practically raw, and my friend’s salad came loaded with onions after requesting none. Service was inattentive throughout. Multiple requests for water and sweetener went ignored, and the server’s dismissive tone and lack of eye contact set the wrong mood from the beginning. Because of my diabetic condition, I had to eat in scattered stages just to manage my blood sugar. A meal should never be that stressful—or medically risky—due to poor timing and communication. After sharing my experience publicly, I was harassed by staff on my personal page and ultimately blocked from their Facebook. Instead of addressing feedback with professionalism, they chose silence and censorship. You can block me online, but you can’t...
Read moreWe have visited this restaurant for both lunch and dinner. Most recently for dinner, with a reservation, as our group of 4 wanted to participate in Trivia Night. The place was full, with people sitting outside, at the bar and in the dining room participating in the night's event. The food is always very good. On this night a couple of us enjoyed the sSteamed Clam Special with a side Ceasar Salad, while our other diners had a Hot Roasted Turkey Sandwich with Gravy and Fries and a Beef and Cheddar Sandwich. On other occasions we've enjoyed the Salmon Tacos, Fried Shrimp Basket and the Shwings Appetizer consisting of a half dozen Chicken Wings with choice of sauce and a half pound of Old Bay Steamed Peel and Eat Shrimp. The Chocolate Peanut Butter Thunder Cake is a tasty dessert as well.
When visiting on two different Trivia Nights we found the service friendly, but frenetic trying to handle the numerous parties. On our lunch trips the service was friendly, attentive...
Read moreThe Penguin Hotel such a hidden gem that I almost didn’t want to write this review—I’d rather keep it my little secret! But it’s just too good not to share.
From the moment you walk in, the cozy and intimate atmosphere sets the tone for a wonderful experience. The staff is exceptionally friendly and welcoming, making you feel right at home. I ordered the Roast Beef and Cheddar sandwich, and it was absolutely perfect—tender, juicy roast beef with melty cheddar on fresh, flavorful bread.
I apologize for not sharing any pictures, but I simply couldn’t wait to dive in! The food was too tempting to let it sit long enough for a photo.
The prices are very reasonable, and while the tavern is small (adding to its charm), I highly recommend making a reservation to secure your spot. If you’re looking for great food, warm service, and a delightful atmosphere, the Penguin Hotel is a must-visit. Just don’t tell too many...
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