McDonald's — Restaurant in Cleveland

Do not, NOT waste your time or money here. Not only are the employees lazy, but the managers are ridiculously unprofessional. The last 3 months, my husband has attempted to get us dinner about 10 different times. Each time was a different headache, our orders are always wrong, the food is either made wrong or the meat isn't even done. Yes, the Cleveland McDonald's serves RAW HAMBURGERS! We ordered 4 mcdoubles and not one of them was done in the middle. We've recently spanned out our visits but today, 01/25/2024, my husband wanted to treat me to lunch & we're only 2 blocks from the store so my husband walked up there to get our food. I wasn't the least bit surprised that our food was wrong yet again. So I walked up to the store myself, they refused to even talk to me, they knew I was FUMING and needless to say, the only reason the managers weren't wearing the food is because there were other people in the lobby. As someone that was in the fast food industry for 18 years, it takes a lot for me to get frustrated with restaurant employees because I've been there. But today, those women took it upon themselves to trash my husband my husband but wanted to run with their tails between their legs when I showed up. Idk how this store is still in business with the amount of bad reviews it has in our local...

Don't waste your money or time at this location its awful. Drive thru is just as slow as dine in, they always make you park off to the side and wait at least an addition 10-15mins. The food is never fresh. I've tried breakfast, lunch and dinner, all times of the day they're slow and food is cold every single time. The last time I went I waited 45 minutes in the lobby around dinner time, asked after 30 minutes what the hold up was on our food, employee said it takes longer to make ours (that's fine family of 4) however after waiting 45 minutes our entire meal was cold. Burgers, chicken sandwiches, my basket of fries were cold and limp like some hadn't even been cooked all the way. I will not be back I've tried time and time again and am so tired of wasting...

Staff were very rude today, we ordered a dr.pepper and a coke no ice and received 2 cokes with ice when we told them it was messed up they looked at each other and said that the order said 2 cokes but we Cleary didn't say that and the insisted we take it anyways and I insisted I have no ice because that was my order and so rudly they said "alright well give me one of those cokes back" and necause they wouldn't give my boyfriend his Dr.pepper he had to take his cokes inside and get himself some and the woman was about to bring us our coke and just handing it to him inside and gave him a nasty look. Normally I don't have issues with this place but these new staff are disrespectful to thier customers I honestly wish I had just gone else where...