Ordered a taco pizza tonight for take-out. Several workers were standing outside, on the far side of the parking lot, obviously on a break. I went into the store and over to the kitchen area to order a pizza. There was a young lady who seemed to be new, and a man who told me that 'they're on break and will be back in a few minutes'. I stopped just short of asking him why HE couldn't take my order. I headed back out to my truck, and told the two workers that I wanted to order a pizza. One of the workers said that 'Grandpa' doesn't know how to take pizza orders. I thought, 'What's he taking up space in the kitchen for, then'?
I managed to get my order in, and was told '15 minutes', then, 'a half-hour'. There were NO pizza slices in the rotating warmer. I don't know if it was out of order, but if it WAS, there should've been a sign to let folks know.
Another young lady, the main cashier, seemed very depressed and borderline angry. The store, in general, was quite a mess. Fixed myself a fountain drink and had to navigate spilled lids and various OTHER trash. The lid dispensers were grimy, as was the counter, and the 'Sprite' needed to be swapped out, or whatever they do to refill it.
Evidently, there's a pizza special on Saturdays. Nobody brought this to my attention. When I got home, there were NO sauce packets in the pizza box, either. I ate a few slices of pizza, although it was nothing special.
I...
Read moreSat Aug 24th 2024. Put in an order for a breakfast pizza and was given a pickup time. Show up at pickup time and the pizza hasn't even been started, and the 2 people behind the pickup counter are just standing there talking about how they have too much stuff to do, while not doing anything. This is the third time this has happened. Ended up finally getting my pizza 15 minutes later, the lady gave me a very apathetic "sorry" and went back to ignoring me. Young guy at the cash register...
Read moreBeing right down the road from my house makes Caseys a very convenient gas station. The prices are fairly decent but unfortunately, aside from the pizza, the food has taken a turn for the worst over the last 5 years. There's never enough doughnuts and no options, the warmer is always short, etc. Caseys can't keep the same workers anymore to save their life. It used to be the same people for years, now it's a new one every...
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