Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Coeur d'Alene

Tldr; they might wear caps, but don't wear nets. Bring them a smoking gun, or good luck. And never order from them near closing time unless you plan on going over the food or making the pie immediately just in case you want to avoid a crummy situation.

In any case, Yesterday I ordered 4 pizzas to pick up at 8:30, brought them home to make when the wife was done working, and the first two pizzas we decided to make had blonde hairs in them. My hair is black, the kid's and the wife's are either dyed or not blonde, so that just leaves the store. Since I don't eat the cowboy, the only picture we have is from the wife who managed to think better than me, cause I tossed both it, and a meat lovers out, because we couldn't eat them and couldn't call the place to complain. Having thought I'd lost the receipt as well, I resigned myself to be down two pizzas.

Fast forward to today, when I find the receipt balled up in the car, so I went to the store. Got told that since I didn't have the pizzas or proof, I could only get a 50% discount on a single pie. A quick call to the wife to relay the decision unearthed the pic the kids took, for which they would only credit me for a single pizza, when I was down two. Fan-flipping-tastic.

Normally, my rating would be a 5, as the pizzas are good since you make them at home and fresh pizza slaps; but last night, I had a pretty bad experience. If I order again, guess I'll be going over anything I buy with a magnifying glass and a polarioid just in case. Also, blonde hairs blend in pretty well when cooked in grease;...

We recently called in our order and were told ten minutes. When we arrived it was obviously a dinner rush but we were in front of a long line so we expected it to take slightly longer. Well, when we paid there was a little bit of an attitude because we had a coupon we wanted to apply; no explanation or any resemblance of customer service, just a "no" and dirty looks. Its a few dollars difference so not a big deal. But then we patiently wait as we watch everyone behind us in line receive their pizza and our ten minute wait turned into forty minutes. The same kid that cashed out our order was somehow also at the end of the line, wrapping pizzas and handing them out. I watched as he wrapped our order, set it on the rack, proceeded to wrap and hand out five other pizzas before asking us the name on our order. Keep in mind that we are now the only customers in the building at this point. He then "pretended" to look for it before coming back to the rack and "seeing" our pizzas (the last ones left on the rack). I've never been so angry at such blatant passive aggressive hostility and can't remember the last time I was treated in such a way. I don't recommend using coupons here and the customer service is very...

I ordered a chicken garlic with less chicken and extra extra extra green onions I went to pick up my order and there was hardly any green onions on it I asked if I could have a small side of green onions and I would put them on myself the young lady said yeah no problem and went to go get them And then another young lady came to the window and said no you have to pay $3 if you want more green onions I said lady I've been coming here for 10 years I get the same thing every time and I've never had a problem getting extra green onions I like a lot of green onions She very rudely said no and that she would take the pizza back which she did So instead of giving me a few cents of green onions She took back a $20 uncooked pizza I asked for her name And said I'm going to talk to her manager she said summer and my daddy's The manager so go right ahead I went to the Hayden papa Murphy's ordered the exact same thing walked in did not say anything about my experience the young lady was very nice Gave me a $4 discount For no reason Maybe they had a special going on or something and gave me my pizza the way I wanted it with no problems I will now only be...