Seasons of Coeur d'Alene — Restaurant in Coeur d'Alene

I ate here on a Saturday night on the recommendation of a friend and also based on the pretty decent reviews here on this website. My overall review is that this was an okay place, but nothing special.

SERVICE. My server was exceptional. I give her 5 stars. She was super attentive and accommodating. I did have to ask her for her name though because she did not introduce herself by name when she came to my table (that is Rule Number One for servers and should be a natural reflex).

The food was provided in a very timely manner.

FOOD. I ordered fish and chips, and sorry to say, they did not arrive at my table hot. The french fries that came with the meal were greasy and limp, and looked nothing like the fish and chips photo on this page. I've had better fries at McDonalds. I paid a premium price for a product that really was completely uninspiring. Anybody with half a brain cell could do better than this.

The fish had a very fishy flavor to it. Now of course we all know that fish ought to taste like fish. But not to the extent that these did. Not only that, but each piece of fish was a quarter of an inch thick. Very scanty. So in my opinion, the portion size was very sub-par.

I also ordered some of their signature French onion soup. This was tasty, but I have to say that it was probably 70% cheese and 30% broth! I think they could make the serving size a little bigger to accommodate more broth!

SEATING. I made reservations for 7 p.m., and arrived a little early so I sat in the bar area and ordered my dinner which was then later delivered to me in the restaurant lounge area away from the bar. This restaurant did not have enough server staff to adequately take care of its patrons in the lounge area. I thought that was very unusual for a Saturday night.

I didn't have any drinks so I can't comment on that. They did have a live guitarist standing in the bar area so if you're into that, I guess that could be considered entertainment. But I've seen far better entertainment on almost any other eatery on Sherman Avenue on a Saturday night.

So I'm not giving this a horrible review but I am going to say I didn't find this place to be anything special as far as the food goes and that is at least 70% of the reason for my coming here. It's too bad the food didn't match the Excellence of the...

As seasoned summer locals and after years of wonderful dining and happy hour experiences at Seasons, this is a review we never dreamed we would have to write. Unfortunately, upon our excited return to Coeur d'Alene - with Seasons being our first of what we hoped would be two weeks of great dining adventures - we left the restaurant disappointed, sick, and ignored.

First, menus come and menus go. We get that and, while pandemic issues over thre last two years has forced many restaurants to change their offerings, one of the things we have loved most about Seasons through the years is its commitment to quality service, products, and pricing. On all three counts, the cocktails, food, and (lack of) support we received have moved them solidly from the very top to the very bottom.

While our waitress tried to answer our questions and resolve our immediate concerns, her only recourse was a steady stream of overused excuses. Ultimately, our drinks were served with rotted mint and limes, and our salad was served with rotten lettuce. When we flagged down our buser to request the salad be remade, she was completely dumbfounded as to what to do and looked at us as though we had asked her to solve a quadratic equation. We requested she send a manager to our table but none arrived. And while our waitress eventually replaced the overpriced salad, it too contained substandard ingredients.

Frustrated and tired by such a paltry experience, we ultimately paid our bill and tip in-full and placed a follow-up call to express our concerns directly with a manager or owner. One week later, we are still awaiting a return phone call.

Compare this to the dining experience we enjoyed two days later at a long-standing locals favorite less than a mile away: half the price (with a 20% tip), far better service (in fact, exceptional), more drinks, fresh food, quality ingredients, and heartier portions with prices that never waivered from pre-COVID rates.

Needless to say, while we wish Seasons improved success, these loyal customers will not...

After walking up and down the streets looking at menus, we decided a "Happy Hour Everyday" menu, posted outside visibly in the window of the establishment, at 4 p.m. after hiking Tubbs Hill, would be great. After waiting awhile, we seated ourselves, were given only dinner menus, and had to ask about the happy hour menu: "we're not having happy hour today". Huh? What about "today" makes it exempt from "everyday"???? Too tired to move, one of us ordered from the "special Mother's Day menu" (ALL EGGS, even at 4 p.m.!!), and the other from the regular menu. After a long wait, food came. One of the entrees was wrong; I think the restaurant was overstocked on eggs, and so made both entrees from the Mother's Day menu: eggs!!!! Or the waitress was going off shift and didn't care. After getting nasal congestion from the cheese and eggs, I asked the new waiter if these were really the fish tacos? No. In the meantime, water glasses were empty, and we had to ask to get them refilled. THERE WERE TONS of SERVERS, so many that they were tripping over themselves, talking to each other while ignoring customers! The servers were NOT busy, that was not the problem. We asked for the check, and I asked NOT to be charged for the incorrect order. They charged anyway and we had to ask and wait yet again to get it corrected. This place needs some management, servers who are more customer service oriented than stylish, and more management in overseeing customer service. We eat out often; this was really bad. Ruined my...