We stopped at Atlas Coffee for cocktails and wine with friends and ordered several drinks. My wife ordered a paloma and the drink we received tasted like a smoked turkey leg. She spoke with the bartender, hoping for a different beverage, and instead the woman was rude, abrasive, and insulting.
Instead of saying something like, "I'm sorry you didn't care for the cocktail, would you like to try something else?" we received insults like "Well, did you read the menu before you ordered?" and "Well, now you know for next time."
I found it appalling that she assumed we would return "for next time." We left the drink at the counter and wasted $14 on a repulsive and vile concoction.
Maybe the staff is more customer-focused in the mornings when they serve coffee, however we left frustrated and disappointed. Can't recommend.
UPDATE - Becca's response is exactly the kind of response I was hoping for: using this feedback as a coaching moment. I've...
Read moreWe should have known better walking into the building. Very pretentious snobby vibe, we waited probably 10 minutes to place our order (again another red flag) then we waited at least 15 minutes for our 1 cup of coffee. We talked to another couple who had been waiting 20 minutes for their coffee. They were NOT that busy, but the brunette making the coffee was impossibly SLOW! Once the blonde from the back came out to help things went much faster. We got a caramel mocha and it literally tasted like slightly warmed milk. I'm not sure there was any mocha, caramel, or coffee in it. Terrible place would not recommend to anyone. OH and the prices...
Read moreCoffee is great! They have a great list of specialty drinks and not so commonly found drinks like chai and matcha. Food variety is great. The burritos taste good. And the vibe is great for hanging out or doing work.
Things to watch out for: The cinnamon rolls are a little too sweet. The other caveat I have is it is a hit or miss with some of the hot drinks and how much you get. Everytime I’ve ordered a matcha, it is significantly less. That could be due to the foam settling as I think they aerate it too much. 12ozs become 8ozs, which isn’t great so I stick with iced or blended with those kind of drinks there.
Overall...
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