I hope the video footage you have, has the audio available to hear the rude demeanor of the owner in how she asked questions of her patrons. I was trying to support a local small-business, and trying to shop your merchandise. I was pleasantly surprised you had barista bar. And I said that to you in response when you asked “is your tea for here or to go?” The two times your son/employee had to “walk past us to get to the kitchen, asking us to move.” Space is very tight and that understandable. But telling us you could make any teas on the wall, after smelling any of the samples, and then snapping at us when we tried to order one, saying: “I can only make what’s on the sign”. (Emphasis in gruff voice and harsh body motions.) For a short experience, it was rude the entire time. So, I do hope your footage includes the colorful demeanor you exude to first time guests of your establishment. I don’t know how my feeling uncomfortable and being “overly” nice to compensate the harsh demeanor of the owner, is fiction. It is my experience. Thank you for responding, but not allowing me a response. I will in fact, avoid any of your places of business. We still bought a bag of over priced tea. The tea purchased is awful and went in the trash. There is no need to visit this establishment. I find better tea elsewhere where the owners know how to speak to human beings. I was the only person there and didn’t see anyone else trying to...
Read moreI’ve been inside this beautiful store before and purchased tea and honey, but I did not enjoy my latest visit. My son, mother, and I walked across the parking lot to the store and saw the two women working, watching us from the couch. We walked in, and there was silence, no “hey” or “hi, welcome,” just their eyes on us. One woman eventually stood up, walked past us, and went straight to the back and shortly after called out to the other woman working, asking for a pizza cutter. Still no interaction with us. We browsed around, and soon after, two other families walked in; they got a nice “hi,welcome” and were offered help and information.
My son and I went to the register after he grabbed the honey sticks he wanted, and to be honest, I didn’t even want to purchase from a shop that made us feel unwelcome, but we had come into the store just for the honey sticks, so I purchased them. A woman finally walked up the register and asked, “Can I help you?” Her tone was like she had something better to do than ringing us up. We purchased the honey and went on our way. I’m not sure we’ll ever come back because customer service makes such a big difference, and we did not feel welcomed. The products are good, and the shop is...
Read moreFirst came across honey offered by this shop when they sold at the local flea market. I bought honey locally sourced and owner introduced to me to “ creamed honey”…. OH MY Sooooo Delish!!!! I bought creamed lavender and it’s absolutely heavenly 😄 I was so excited to hear they would be opening a store. VERY quaint and charming ❤️ The owner is very knowledgeable about what teas to pair with which flavored honey. She introduced me to a second creamed honey “ ghost pepper” JUST when I thought it could not get any better … I have another FAVE 😂 The salted caramel honey is also “ to die for “…. As the owner said warm it up and “ spread on some biscuits, pour over waffles/pancakes or ice cream” ….. that’s for all ya’ folks who can have gluten 🤣😂🤷🏻♀️ For myself she paired the salted caramel honey with one of her loose leaf teas “ caramel walnut shortbread rootiboos tea” 🤩 WOW !!!!! I was sipping on a cookie dessert 😁 and it was...
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