It will be a cold day in hell before we ever go there again. We've been there several times and liked it wonderful food. This time my son, daughter in-law, two grandson's, my one yr old granddaughter and myself went we were looking so forward to a wonderful breakfast for dinner. The staff were very rude except for the manager/owner. We walked in and one of the waitresses yells to us from the other end of the counter someone will be right with you. So we said ok thank you. We stand there finally a teenager comes to help us I guess you want a booth right. My son says yes please there's 5 and a baby. I have to go see if there's a booth available comes back and says it's going to be a while before we can get you a booth. My son says how long is a while. She says 20 minutes at the most. We sat down and booths empty and people that walked in after us three and four people in there party get seated. One couple and their children came in got seated ate and left before we got to a booth the 20 minutes at the most turned into 45 minutes. No one asked if maybe we wanted a cup of coffee while we waited, no one came to us and said I'm sorry it's taken so long nothing. One of the waitress looked like she was flying high. It wasn't until the manager/owner came out from outback and walked around the restaurant came back and asked the teenager how come we have not been seated. She walked around the restaurant again and come back and said table five and another table was open and she seated us. The waitress comes to our table asks if we would like something to drink we said coffee and chocolate milk please. She brings back chocolate milk and a soda who knows what kind because we didn't order soda. So I said sorry but we didn't order soda we ordered coffee please. Finally bring the coffee but we only had 4 creamers in our bowl. She comes take our order. Not to long after the cook call order up for our waitress were sitting right by the kitchen and can see food sitting on the counter three waitresses check it out yes one was our waitress tells the other two it's not mine but as we sit there waiting for our food to come out a long comes our waitress and picks up the plates and bring them to us after they've been there 10 minutes became we timed it. I told my daughter in-law and son if that's our food I'm saying something. So the waitress comes to our table with the plates of food sitting on the counter and I said to my daughter in-law are them the plates that were sitting on the counter that whole time. She said yes so I said to the waitress do you know who long that food has been sitting on the counter she says there still hot they've been under the heat . By this time we've been waiting for the food to be made a half hour. The soft scoop of margarine/butter didn't even melt on the pancakes, french toast and the toast from the toaster, the scrambled egg were cold, the bacon and sausage were very like warm. The ham and cheese omelettes the cheese on top of the omelettes were slightly warm. The home/pan Fry's were not warm at all. Needless to say we brought almost everything home and finished cooking and heating everything up. Never asked us if we wanted a high chair for my granddaughter. I had to ask for more coffee. So no I don't think 😞 we will be back. I should have taken pictures but I couldn't believe what had happened.