Arby's — Restaurant in Contiguous United States

Ordered 2 classic beef and cheddars and a large curly fry with cheese sauce to dip the fries in. When I opened the bag, I noticed only one of these cute tiny little solo containers wth cheese sauce in it. I asked if that's all they give for a LARGE order of fries. She said I could get another one for $1.61. I already paid over $4 for a large fry with cheese sauce. Didn't know it was gonna be $7 just for enough cheese to barely flavor the fries... But wait ..look at the picture! They did not give me a large order of curly fries. They gave me a large container full of whatever they could scrape out of the fryer at the time I was in their drive-thru! Everything that was in that container were small segments of various kinds of food-like products that had the unsavory taste of burnt hydrogenated oil. There was not even one single (whole) curly fry. For the beef and cheddars they gave me two very unevenly distributed meatlike product sandwiches with a lot of sloppy sauce oozing out of the bottom and the buns literally broke apart at the seams while eating them. I realize that I didn't go to a restaurant, but instead chose a fast food drive-thru, but cmon people, if you're going to charge over $12 for two sandwiches and fries, at least give us what is right and not what is left.

I like seeing people smile and actually being able to hear a person when they're speaking to me. That's not an option with the bacteria colonizing breath deflecting slave symbolizing impotent muzzles that people wear. I also don't like the fact that people that are making my food are literally wearing bacteria colonizing plastic cloths on their faces, which exponentially multiplies the waste bacteria that their bodies are eliminating. Wake the flock up sheople! This is disgusting. Please end the maskerade. This global takeover is not about a disease. Never has been. It's coercion to submit to whatever authority that they can make you believe they have. Here's another truth bomb: Health Departments (and many other agencies) do not have the LEGAL authority to restrict any citizens. Read the Constitution of the United States. Their authority completely depends upon your compliance and you can comply your way into fascism and communism, but the only way out is by the sword. Compliance to tyranny has never in history been a means of...

I almost never give a one or two star to anything because I find something to like about everything. And I have extremely low expectations for fast food restaurants I rarely eat out at fast food I prefer finer dining establishments but sometimes you just need to grab a quick meal. I've been to other Arby's before but this one is quite honestly the worst I've ever been to.

I've worked food service quite a bit in my youth, I know it's like to serve difficult rushes, I had to deal with deliveries, and drive up orders, as well as walk in traffic. So I'm very careful to try to give the benefit of the doubt to restaurant staff. In this case though none of the people there deserve that consideration. The staff were confused, extremely slow, surly to customers, and in particular openly snippy to one elderly non-tech savvy man who had no idea how to use the automatic order kiosk, and simply wanted to talk to a cashier like would be normal even 2 years ago. And the food was abysmal, if I were a regional manager I probably would have fired the store manager and the entire staff, with the exception of one girl who alone appeared slightly competent and extremely concerned for the situation.

Cuz there have been something urgent going on in the kitchen to count for the experience and I'm not aware of? Possibly. but the staff they were there certainly were not well equipped to deal with whatever was going on. I don't know what the manager was up to but the kitchen and floor staff were acting like they're out to lunch, clueless, confused, bemused, and generally also unfriendly.

The only reason I give it two stars and not one is that exactly one person in the restaurant was running around like crazy actually trying to be helpful, because the rest of the staff looked like they were completely out to lunch. Actually literally, there are two workers who were taking long leisurely lunches in the dining area just watching the chaos with amused looks on their bovine faces. I'm probably going to complain to the regional manager, if not for my experience then for the many other customers who are frustrated, being ignored, or...

Food is Arbys usual fare. Inconsistent on breakfast items. Biscuits and gravy one day is great the next day way too salty, the next day like paste. THE TWO STAR RATING IS FOR THE EMPLOYEES WHO ARE AS MEAN AS IVE EVER SEEN. they must like their job so much they antagonize the customers when the customers want to use the coupons that are sent out numerous times a month the employees find any way possible not to redeem them. Today I ordered a Arbys meal of a beef sandwich, fries, small drink. I told the girl I ha a coupon to make that $5. She asked if I wanted to upgrade it to a large, I said yes. I gave the coupon to her at the window, 5 minutes later she’s handing it back to me telling me I can’t use the coupon because I upgraded. I said then don’t upgrade it. She sneers back, it’s already made. I said ok but don’t upgrade. She says I’ll have to throw 3/4 of the soda and fries away. I said fine. Do that. 5 minutes later she shoves my food and drink at me. I said have a great day. She said it was great until...