The Wheelhouse Restaurant — Restaurant in Cookeville

I was in the service industry for quite a bit, so I am always lenient and understanding when service is bad because we are all only human. And I was understanding, until I absolutely could not justify it anymore. This place… astonishingly bad. The food was good, nothing special. This is a place that is only in business because people out on the water get hungry, and it’s convenient. That just doesn’t seem fair to be so supported by the local Lake community, only to show no care at all. Mind you this is a small space inside, so our table and everything was easily in clear view for the server, bartender, and I’m assuming manager. Our drinks were brought to our table, and never refilled or checked on. The food was dropped off and we were left. We ate our entire meal without being checked on once. I tried to get the attention of the bartender, or manager, or server.. anyone, in a polite way. It seemed as though they purposely looked around us and ignored us. The manager seemed to laugh and talk and have a great time while his server was struggling. The bartender seemed unkind based on hearing her in conversation with the tables around us. The atmosphere was one where you can truly feel the absolute lack of care for customers, and that was the reason I am writing this review. It took forever to get our check and get out of there, while having a toddler that was ready to go. This place was not busy, at all during all of this. There was one other table inside with us, and maybe one or two on the patio. We paid right at $80 for our meal before tip (my fiancé, myself, and our toddler), which we were perfectly fine with. But in the end, it felt like we paid $80 just to be completely upset with our experience. I love supporting local and small businesses, but when they show complete lack of care, I cannot justify it. Hope this review helps others when deciding where to eat and spend...

One star because I came with a group and we looked online at the hours and it said they were open. We passed up plenty of restaurants on the way here but we wanted to try it out so we went and it was closed during the hours they said they were open as we were leaving another group of about 6 people were walking down the pier and said they were going to try it out as well so 2 groups of over 12 people total were disappointed by the fact that they had drove out to this area for a restaurant that said they were open when they weren't. Poor management on their part. Would like to come back one day and try the food and be able to give them another try on getting a...

We drove in from Chattanooga yesterday to check on some property we purchased & decided to have lunch here. All 3 staff members we engaged with were super friendly & our server was very attentive. All the food was delicious. The lemon pepper wings were hot & juicy, the grilled grouper sandwich was tasty & filling, my Husband would have liked more meat on his philly but it had good flavor & a soft roll. We liked the hush puppies & onion rings too. The Coconut Splash Margarita was one of the best drinks I've ever had. If we had more time, I would have ordered another. We really enjoyed it & look forward...