LouLa's Snowballs — Restaurant in Covington

My snowball tasted like dirt and when I asked for my money back the lady said “It’s not my fault. I don’t make the ice.” and rolled her eyes. I told her I wasn’t mad at her I just couldn’t eat it and she rolled her eyes again and huffed and said “I’m giving you your money back!” and then shoved it at me. I can’t believe how rude she was. If she doesn’t wanna work there, don’t come to work! I’ll...

The only thing that needs improvement is that there was no one ahead of me at the window. Yet, I had to wait about 2 minutes for the young lady realize I was at the window waiting to place my order. Im guessing, (I dont know) but, im guessing she was nose deep in her phone. Just a guess. The...

Snow ball was great! The girl working there needs to work on her phone customer service skills. When I ordered she didn't say hello may I help you. I was made to feel I was a bother. I wasn't busy. This was around 1:pm The Hwy 22 location across from...