Let me share with you my experience with Krazy Kat's and save you the possible disaster:
I make a reservation for a dinner date with my wife about a month in advance. I write to reserve the two top table center in the room by the cat statue and fireplace. When I get there, I am told... "Oh someone requested that before you... I mean I just looked at this reservation just now..." This was after I was made to wait standing at an empty entry area and bar.
We didn't get the seating of our choice, so we are offered a different table. This table was not even set, no flowers on the table, no candle lit, unlike every other table in the room. To make matters worse, I get to see the people who took my table due to her malfeasance.
We order drinks and the main course, after some time later I get my drink and are appalled! They put my bourbon inside of a wine glass, with an orange garnish on it! I was embarrassed
We finish our waters quite quickly, as it was summer and quite hot in the establishment. I am not exaggerating when I say that EVERY single other table was offered water multiple times, while we had our glasses empty the entire meal. They passed with the water pitcher multiple times throughout our time there but only went to check in on other diners.
I ordered the Blackened Salmon with Shrimp Etouffe, and I understand that salmon is a difficult fish to cook properly... but I expect a chef of a restaurant of this caliber... and one that charges 40 dollars for a 6 dollar salmon cut, would be AT LEAST be able to cook it properly. The salmon was dry, overcooked, and lacking in the one thing in its namesake (THE PEPPER)
I am now halfway done my meal, glass empty, when the hostess comes up with the flowers and places them on the table. She does not light the candle, she does not even pass a moments thought of us before rushing back to the bar. The server did not check in on us once to ask how anything was, nor to see if we required anything... Despite doing so to every single other patron in the establishment.
I am now embarrassed, upset, thirsty, saddened, and in pain due to the very uncomfortable chairs, and the treatment we had received. Despite my better judgement, we decided to split a takeaway dessert. I expected, especially since multiple other patrons asked for a takeaway dessert, that the restaurant would be capable of providing an adequate receptacle for their own food, seeing as they do make it and such. But when I was handed the check, with the dessert, it was smashed into a glorified Tupperware container.
The check came out to roughly 130 dollars for the two meals, two drinks, and a shared dessert. Despite my better judgement again, I tipped the waitress... For what exactly I do not know... I have received better service at a failing Chinese buffet, and I have tasted better food from nearly any fast food establishment. After the tip, I payed 150 dollars.
When I left and returned to my room at the Inn. I felt robbed, not only of my money, but of the experience, the service, and satisfaction of knowing the place actually cared enough to do what is right. My wife and I candidly shared the same opinion after moments into being seated...
Should have just went to Chick-Fil-A... at least the food would have been moist, the service would be with a smile, and someone would be pleasured to have...
Read moreKrazy Kats bills itself as a fine dining establishment, but the restaurant fails in numerous respects. We were celebrating the birthday of my elderly mother, who loves all things chocolate so I called a few days ahead to ask the restaurant if they had any sort of chocolate cake on the menu and if not, could the restaurant bake us one, something we'd happily pay extra for. No, I was informed by the condescending host, they did not serve "birthday cake" and they were not a bakery so would not bake a cake. When I asked if I could bring a cake she responded that if I felt I must I could go ahead.
When our party of six arrived at the restaurant I handed the cake I had purchased for the occasion to the bartender, who told me there would be a small charge for serving it -- something the host had failed to reveal when I called, but we agreed.
Once seated, I noticed that the wine list fails to include the years of the bottles. When questioned the same condescending host I had spoken with on the telephone explained the years change on the bottles regularly so it would be too difficult to update the (8x10 printed paper) wine list, but we could ask the server who would go check the years of individual bottles in which we might be interested. The bartender was unfamiliar with the ingredients of fairly common cocktails --a Boulevardier was served as bourbon on the rocks -- and the server mixed up the several orders of steak, cooked to different levels. One member of our party had asked for a medium-well filet, but finding it rare when she cut into it, sent it back. Another member of our party then cut into her steak, found it medium well, and realized the steak that had been sent back must have been hers, forcing her to run to the kitchen to retrieve the first one before it was overcooked.
After the main courses, the server brought the birthday cake out and we sang happy birthday before she returned the cake back to the kitchen to slice. At the point, the host came out and told us she would charge us $6 per person to allow us to eat the cake. Annoyed by the $36 surcharge we declined and the host had the cake -- now sliced -- put back in the box and returned it to us caustically noting she also was returning the grocery bag in which we had carried the cake.
Entrees are in the $40+ range. We had also ordered cocktails, appetizers, and wine so the bill was hefty. While the food was fine, if unremarkable, the service and treatment by the host left us cold. At this price range, fine dining should include good service. We certainly...
Read moreWhat a disappointment, my wife took me here for my birthday today, for years we’ve heard good things. She decided to surprise me with a place we haven’t been.
Bread came out an overly dried baguette, hard to bite.
We started with the foie gras (spelled on the menu “foie grass”). No complaints here.
Charcuterie board came out less than basic and uninspired. The cheese were in blocks, I pay a chef to prepare a meal, why do I need to slice the chunks? And other than a few small slices of sausage it had one slice of prosciutto for 4 people, and a fist full of granola clumps, nothing had cohesiveness.
I don’t do sweet drinks but they had an “eggnog” martini I decided to try since it almost Christmas. I know my alcohol, it was just baileys and a shot of whipped cream. 😏
My wife got the filet mignon, it was sous vide, this means they don’t trust their chefs. If you don’t know, a sous vide is a vacuum sealed piece of meat is brought up to the correct temperature internally, then cut open and tossed on the grill for 5 Seconds to place black grill marks on it.
What it lacks is a salted and developed crust from proper grilling, resulting in what Akins to steamed meat. It’s flavorless and has no character. A sous vide is a dinner party, don’t kill the guests, tool for unsure home cooks, not a “high end” restaurant.
I ordered an entree but asked for a $14 salad as side for it, it was delivered on a tea cup plate and had wilted tomato’s and brown avacados, I sent it back and said it was no good, they took it off the bill and on the check stated “customer error” (I corrected that)🤣🤣
What a let down…
Don’t need to go...
Read more