This clubhouse is beautiful, but the service is TERRIBLE, and the food is hospital food - cold, dry, and lacking flavor. We have eaten here about five times and I’ve been waiting for things to get better before reviewing it. The first couple of times we sat at the bar and had decent food. The last three times, we have had to either not eat or ask to speak to a manager because of either the wait time, the quality of the meal, or the service. This last time was the final straw for us, and unless otherwise desperately hungry, we won’t be eating here again.
Today, we sat ourselves down, and a young lady came and said “can I clean this table?” No problem. She proceeded to spray cleaning solution, which got all over us, and when we said thank you, she merely walked away. After our waitress came and quickly left, I asked the girl who cleaned our table if they had a kids menu. “No, we don’t,” was her response as she turned away.
I asked our waitress for a mimosa with “very light orange juice;” in hindsight, I should have asked for champagne with OJ on the side as the whole glass was juice with a splash of champagne. My steak sandwich was like eating flavorless beef jerky on stale bread, and when my husband ordered a cheeseburger, it didn’t come with cheese; after politely asking for it to be corrected, he received his burger back in 30 seconds with a stale piece of American cheese added to it. He also asked for medium (even stated it on the receipt), and it came out well.
Lastly, I may be old-school at 34 years of age, but when someone says “thank you,” the correct response is “you’re welcome,” not “uh huh” or “mmhmm.” Ignoring your patrons when they say “excuse me, miss,” to the young lady that’s working here is also unacceptable.
Y’all need to seriously correct the customer service aspect of your clubhouse, as well as the quality of food, otherwise you will lose...
Read moreWildhorse Grill is located inside of the Robson Ranch housing community. You have to enter through the gated front entry of Roboson, but just tell them you're going to Wildhorse and they'll let you in.
Sunday brunches are great. It's breakfast buffet style with made-to-order omelets. (Update - Buffet seems to have died with covid) They also have great menu items, but order those as soon as you get there because service is SLOWWWWW!
The staff is super friendly but they just haven't been trained properly. They rarely offer to refill drinks and it usually takes about 20 minutes before they're even taking your food order. But they are friendly, the place is clean, and the...
Read moreIt is a very nice restaurant in appearance, we sat on the patio and had beautiful views. We started off tonight with cocktails which were a little bit slow getting to us, by the time my son received his drink the ice had already melted. For dinner my husband had the fish and chips and my son had medallions of beef and said they were excellent. I tried the chicken marsala which is a new item on the menu and I felt that It could use a little work the chicken was a little tough and I just didn't think it tasted like chicken marsala. I think we will go back again, I"ll just get the...
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