Dunkin' — Restaurant in Dighton

Contacted corporate on an extremely rude worker. I had purchased about $30 worth of food and drinks as I had children with me. Each time I asked for an item, in an annoyed tone, she replied with “anything else” repeatedly. My girls sensed the workers tone and attitude, and are very young. We discovered were missing an item for one of the youngest girls, the only item she wanted to eat. I pulled back around the drive thru, explained this, and her immediate response in a defensive tone was “I put it in the bag”. Clearly she did not, or I wouldn’t have wasted my time going back around this drive thru. When I got up to the window, I asked her what her intention was saying that. Her response was “like I said- I put it in the bag”. I explained to her that is impossible as we don’t have it, and she replied with “I’m not doing this today” in an escalated tone. She proceeded to shut the window, and I let her know that she has poor customer service and she should have never implied that a customer is lying, instead- do her job and make another sandwich. She didn’t like the fact that she was being held accountable for her miserable and unprofessional service, so she proceeded to shut the window, make a kiss face with both hands held up in a peace sign, as if she were a 12 year old making a TikTok video. I have 20 years in Talent Acquisition and would never hire this individual. After her performance, she proceeded to smirk and look down at the register. Corporate has been contacted. This worker absolutely needs to be let go. Coming from someone who’s job is to retain employees, this is one you can spare. Incident took place on July 4th at around 3pm. Her...

So is that the Dightom dunkin' donuts today and I ordered a medium iced shaken espresso and the lady decided to make me a small shaken espresso every time I come into this place this manager has an attitude and talks back to the customer rudely. She has poor listening skills. I said is this my coffee? i asked because it was a small. I ordered a medium shaken expresso. she said Yes I said I always order a medium everyday. Please credit me and re charge me for what I asked for. she's still continued to charge me again for a medium when I asked her to credit me for the small and charge me for a medium like I asked for originally. When I asked for the coffee to be made over again she had an attitude and said oh I thought you asked me to add on a medium so she completely isn't listening to anything that's going on. So you lost a customer and I walked out because I shouldn't be standing there for 20 minutes waiting on one single coffee that I ordered there every single day. Listen to what the customer is asking for. This isn't the first time this manager has had an attitude and not got my order right. It pretty frustrating when they ask u your order and they type it in and still get it wrong. Shaken expresso $5.02. X 7 days . Not getting my...

I've been to this Dunkin' a few times, and this one girl with the short bangs and kinda "emo" look to herself is always rude, with beaver looking teeth. I simply asked for milk in my latte, and she snapped back, "That's how it always is," all annoyed. She's has zero customer service skills. I've heard her trash-talking customers right to their faces, which is disrespectful. she doesn't even make good drinks. Every drink I’ve had from her I’ve had to throw away waste of money. She's always rushing, and it seems like she picks favorites. If she likes you, she takes her time if not, she practically throws your drink at you sliding it across the counter. Taking no time to hand it to you or even saying “have a good day or enjoy” and plus you get a snobby attitude to go with your drink! Honestly I go there on my way home from work often but let me just say from seeing all these actions from this one girl I no longer feel welcomed more uncomfortable to get a drink there while she’s working because I feel like such an bargain even though I’m the paying customer and receiving an Attuide. Atleast if that’s the new “thing” to do than atleast lower...