Disappointing Experience – Unfortunately Not Recommended
We arrived at the restaurant shortly after 5 PM – it was still Happy Hour. The staff was friendly, and we placed our order shortly after being seated.
However, we had to wait over an hour and a half for our food, which is far too long, even on a busy night. During that time, we ordered a few beers. We had specifically asked for Domestic Beer at the Happy Hour price of $2.99. The waitress showed us various options from the fridge, and we picked from those.
When the food finally arrived, we were so hungry that we forgot to take any photos. We had two cheeseburgers each and onion rings. Sadly, the burgers were a big disappointment: – The patty was barely 2 mm thick, – the cheese wasn’t even melted, – and the food was completely cold.
We also noticed similar issues at other tables nearby. At one table, for example, the woman received her food about 30 minutes before her companion. He looked increasingly frustrated. As they left, they jokingly said to us, “Should we bring you some peanuts while you wait?”
Then came the unpleasant surprise on the bill: Despite asking beforehand, we were charged $5.99 per beer instead of $2.99. There was no clear explanation when we questioned it.
We’ve been traveling through the U.S. for nearly two weeks now – and this was by far the worst meal we’ve had so far.
Bottom line: Friendly staff isn’t enough when the wait time, food quality, and billing don’t match expectations. Sadly, we can’t...
Read moreI visited the Pinehurst Lodge on Friday 6/20 and after the experience I wish I had just fasted. After talking to a local, it appears that a new owner has taken over and has led to this terrible experience. Therefore- beware of the high review!! That was for the previous owner’s establishment and not the terrible place that it is now.
After ordering a beer (cans/bottles only), my friend and I had to flag down a waitress ~15 minutes later to put in our food order. During this time, we witnessed three different parties come in, sit down, review the menu, and leave. The menu is an interesting mix of American and Indian faire, but also seemed disorderly and did not appeal to the masses. My friend and I only ordered onion rings and chicken tenders as apps. After 45 minutes had passed (and we noticed every other occupied table also waiting for food, and one table had even left while waiting), we inquired about our food. We tried to do this before but there wasn’t a waiter/waitress to be found. She promised that she had JUST put in our order! After 20 more minutes and a promise of a discount, we finally received our food. The food was tasty, but waiting 90 mins for onion rings and chicken tenders was unacceptable. In sum: service is incredibly slow and poor, the menu is strange/multiple parties walked out, and the beer selection is poor and not...
Read moreMany of the older reviews on Google were very high so was expecting good things. Instead I was very disappointed. Took over an hour to get our food after we put our food order in. We only ordered chicken tenders and onion rings. Staff was not very attentive. One bartender was on his phone the whole time at the bar, not paying attention to customers at all really. The menu was very unique with lots of american, thai, and indian options. Many people left the restaurant just after seeing the menu. Several others left after not even getting asked their drink order after 30 min. Very disappointed with the beer selection here too, was hoping for more California beers. In comparison the markets in the national parks had about 3 times the California beer selection of here. The "chicken tenders" were very good once they arrived, hand battered and breaded, very fresh. But they didn't seem like tenderloin cuts but instead breasts cut in half. Wait staff did offer a free beer after an hour of waiting for food. I was told by locals the restaurant has new management and that the place has changed a lot since then. This was my first time being here though so I can't totally speak to if the changes are...
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