Subway — Restaurant in Dover

Update (3 Months Later): I wanted to share a much-improved experience! Courtney was a delight – she was friendly, engaging, and efficient while taking my larger order. I was also very impressed with the food quality this time around; it was noticeably better than before. Even arriving close to closing, everything was fresh and delicious. Excellent customer service from Courtney and a great overall improvement!

January 2025 The girl that made our food seemed like she didn't want to be there. She rolled her eyes several times at me. When I asked for a pepperoni pizza for my 3Yo she put the sauce on top of the pepperonis and no cheese so I had to ask for cheese after it was toasted. She put little to no veggies on our sandwiches and I had to ask her to put more. And then the vinaigrette on my sandwiches was only on half of it. The other half was dry. When I asked for a big bag to carry everything to my car, she handed me the bag and...

Very rude employee. Could tell she doesn't do anything around there. When I left she was sitting on the counter having her older coworker do everything. She was not polite or even remotely customer friendly. I know there's a line between just not a people person but still willing to be personable for the job but she was just rude. Didnt ask me if i wanted a bag just have a good one and walked off. Pathetic really. If she's not capable of dealing with customer service (quite literally one of the easiest jobs there is, and yes I've worked in almost every single fast food place there is in my years) she needs to go find a factory job and put some...

2nd time ordering online and getting the wrong sandwich. The first time bell peppers were put on my sandwich and I took it back and it was remade with bell peppers again I took it home and too the bell peppers off.. this time I ordered a rotisserie chicken and got the other chicken I wanted Italian bread and got Italian herbs and cheese I will never order from the app or online again seems like people can't read what the customer wants.. so I fed all the chicken to my dogs thanks for the veggie sub...