We had some miscommunications with what was ordered and how the manufacturers return policy was structured. It put me in a tight spot. To make a long story short, Milan went above and beyond what was necessary to make it right.
These days, it's harder then ever to meet clients expectations. We have grown into a society of entitlement and unforgiveness.
Milan hasn't forgotten what really matters; taking care of each other, making things right, and treating others how you want to be treated.
We all fall short. We all make mistakes. That's called being human.
Offering grace and forgiveness to others, pursuing each other to improve relationships and make things right... That's called being a great human.
This company has great humans.
Thanks Milan, Randy and Leo for all you do. It's nice doing...
Read moreRandy and Milan really helped us choose the best unit for our Wine Cellar. They provided us with detailed information and were happpy to answer all of the questions our HVAC technican had. We definitely recommend WCHQ...
Read moreThank you for all of your help. The design and installation was top notch. I really appreciated your professionalism and creative solutions....
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