First off...the staff has always been courteous and i dont think thats the big issue. I always buy local when i can. Mainly because the people who work there are out here tryin to make a living and often as not walk to work and gotta walk when they get to work, which tells me theyre not lazy. So if i got it ill tip, they deserve it. But when i get there i usually just see 2 people no matter if it has 1 car or the place is full. Sonic as its set up now requires 3 employees to operate, 2 aint enuf however you slice it or divide the duties. 2 is just enuf to get a bad name not enuf for an enjoyable visit. And i know its because prices are so high the owner cant afford another body. That wont change for another year. Until then, if it was mine, id close at least half of the parking slots. At least the customers who choose Sonic will have a better chance of a positive experience as opposed to the "ill never come back experience". And show up to help if you can. Seems to me the franchise owner would want a great store the most of all. So if ya read this owner, think about it....
Read moreOrdered 3 Jr burgers and 2 tots and a fry. Took 25 minutes to get my order. Said they had to cook it, pretty sure it don't take 25 minutes. Then the car hop was rude handed us our order and walked away like I'm not suppose to ask why it's taken this long to get my order... Oh and then we get our food and the burgers were burnt and hard...
It would be different if it was a one time deal but it's been this way for months... Half the time we come in on our way to work and all they can make is drinks because their manager didn't cook isn't there or better yet it's 7am and aren't open because the manager...
Read moreWorst sonic I have ever been to which is sad because I travel Oklahoma constantly, pull into a bay and the lady informs me the mic doesn’t work and she’ll have to come outside to take my order so I decide to save her steps and just back up and go through the drive thru where I sit at the menu board for 12 minutes and no one says a word. Then I pull into another bay and pressed the button, someone finally takes my order there but now have been sitting for 15 minutes waiting on my food. Absolutely pathetic. Literally been here for 42 minutes, with no food!
Update: they also messed...
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