Leif's Cafe — Restaurant in Eagle River

First of all we were seated by the patio door which obviously is a bad place to put your customers because of the fly problem. Flies were buzzing in and out of the door. Previous customers comments indicated the fly problem so why then put customers by the door. On the other side of the door there was also customers. The whole entire back was open for customer seating. Our waitress was friendly. I ordered the flatbread pizza which later on as we are still waiting for our food she told us it takes a while for that oven to heat up. That is something that should have been told to us in the beginning so I could have ordered a sandwich instead. I did order the chicken dumpling soup which the waitress completely forgot to bring to me. As we were shooting away flies, I told a waitress we were going to move to the other side of the room. Then another chatty outspoken waitress, manager?, Said there are so many people reviewing the restaurant regarding the flies and she doesn't know what to do about it. She went on and on and on which I felt was very unprofessional and uncomfortable for us. Why not install a screen or a double door to prevent the flies from coming in. The flatbread pizza wasn't very warm when it came out. The Italian sausage was lukewarm at best. The crust was soggy, it should have been left in the oven for a bit longer. In closing, the one chatty rude waitress said to us , " at least...

We got there about 4 pm today, Friday, October 3rd. There were 3 other tables and only 1 waitress at the time. The waitress took our order right away. My husband ordered a bowl of soup. After a while, she brought our food but never brought his soup. The food was good, although the fish portions were smaller than we anticipated. Our server never came back to check in us and see how things were going, no drink refills, no ketchup. When she came back to clear plates, she did she was going to ask how the food was, but we were done already. This particular server kept complaining, loud enough for all customers to hear, that she's "sick of these Fridays! We should strike!!" She left the check, and my husband looked at it while she was at the table still and mentioned that he had never gotten his soup. She said, "Oh, sorry, do you want that to go?" He said no, thank you. She brought the revised bill back and we went up to pay. He used a debit card and when the prompt came up for tip, he pushed no tip but it didn't go through so the same server pushed tip for him. It automatically gave her a $5 tip. That's incredibly bold of the server who provided poor, poor service. We come up every year for Cranberryfest and frequent Leif's often during our few days visit. We were going to go tomorrow for breakfast but have decided to...

Went with a large group of adults and some kids, felt awkward being put directly in the middle of the restraunt even though there were tons of tables open in the back. People at the restraunt (both staff and guests) were upset because we were taking up the walkway and they were struggling to walk through, but we did not choose to sit here. Only one staff member had a good attitude but unfortunately she wasn’t the one helping us. We got some attitude for asking for a kids menu, even though we had 3 kids. I understand it’s a busy time of year but there is no need to get frustrated when we aren’t ready to order. Almost all food came cold, and someone actually choked on a hair baked into their dumpling. Heard them complaining through the restroom before leaving that we didn’t tip enough and we were very needy. We also got charged for more items than we ordered but just wanted to get out with our kids so we chose not to fight it. We tip based off service not because we are obligated. Mentioned something to some other businesses and they said they have also heard other family’s having issues. Hopefully this is just an issue with being short staffed or something, but we will most likely not be...