Dunkin' — Restaurant in East Granby

I don't write reviews unless a place is absolutely terrible which is why I'm writing this one. I've ordered from this Dunkin' 4 or 5 times on DoorDash and they never get my orders right! (And the only reason why I was dumb enough to order so many times was because I didn't realize it was the same Dunkin'.) One time I ordered a half dozen donuts and a coolatta and the only thing I received was the coolatta. If they didn't have the donuts they could've just given me a refund but they took my money anyway! Another time, I ordered a sausage, egg, and cheese with hash browns and never received the hash browns! Today I ordered a dozen of the brownie batter donuts for valentine's day and they gave me a dozen Boston creme and thought I wouldn't notice! I don't eat Boston creme and neither does my family so I don't know what to do with them. Thankfully DoorDash gave me a refund, but now I'm stuck with these nasty donuts I'm not gonna eat. I'm never ordering from here again and you shouldn't either unless you like having your...

I come to this location 4-5 times a week between 5:15AM and 6:30AM because it is conveniently located next to my place of employment. No matter what I order, the staff does not get it right. I normally order a medium black coffee with 1 turbo shot and unsweetened hazelnut flavor; they ALWAYS forget the turbo and hazelnut. If I order food (bacon and cheese wrap, or your newly returned chicken croissant) it I was ALWAYS ice cold in the middle. Today I ordered a chocolate stout with no ice, add a turbo shot, east enough right? I received a plain cold brew. I understand it is quite early in the morning and we all make errors, however it is unsatisfactory for them to be made so consistently. I shan’t...

My family and I went into this dunkin this morning. They made all four coffees incorrectly and did not get our food orders correct either. The store was not busy at all and they struggled with other people's simple breakfast and coffee orders. The man taking our order seemed annoyed and not happy to be helping us which was a major turnoff. Our food was finally passed out ... made incorrectly, but it came out before the man ahead of us in line's order came out. Very unorganized and unfiendly staff. This will be the last time I visit this dunkin donuts!!! Poor service and a...