Jalisco Family Restaurant & Cantina — Restaurant in East Kingston

When we first started going to Jalisco Family Restaurant we really enjoyed it. The food was good and so was the service. Unfortunately that was not the case at our last visit. My younger daughter and I both ordered the same salad and when they came out the had wilted slimy spinach in them and my other daughter's meal was supposed to have pulled chicken but came out with diced. So we let our server know what was wrong. He came out with a large bag of spinach telling me this is what they had and asking if it was okay. I only had to look at the top to see the wilted spinach in the bag. I told him, no that was not okay and that we would take the salads without spinach. Our salads didn't come out till almost the rest of the table was done eating. They were disappointing once again. The cucumbers were not peeled like they were on our first salads that we got. The chicken was over cooked on these salads and they gave use a dressing that was similar but not the same as the one that is supposed to come with the salad. It was oily looking and the flavor was different instead if being creamy with a nice mango flavor. Needless to say my daughter and I didn't even bother to finish our salads. My other daughter's food finally came out with the pulled chicken it was supposed to have, but by that time the rest of the table was totally done eating. During this whole time we had to ask for water twice because no one was filling our glasses or even stopping at the table to see if anything was needed. Jalisco has really good chips and salsa and if you're going there for that and drinks you'd probably be fine, but we definitely won't be going back after such a...

My family and I have been coming to Jalisco's for over 7 years, and we are never disappointed! As California natives, it was really hard to find a Mexican food restaurant that reminded us of home. We have that in Jalisco's and always look forward to coming back.

The location is beautifully decorated, always clean and comfortable. We are always greeted warmly by the host and sat promptly. The music isn't too loud, and they offer outside seating in the Spring/Summer. Their food is incredible; always flavorful and filling. Generous portion sizes, and delicious chips and salsa while you wait. We usually get the Chorizo Burrito, the Carne Asada, or the Enchiladas Jalisco. I only give 4 stars on the food because sometimes the rice is a little inconsistent and we miss the Sopes!

The staff is knowledgeable and friendly, the owner especially! We love to come here to celebrate big life events, birthdays or simply because it's Monday and lunch time lol. We couldn't recommend...

We waiting 20 minutes to be seated (typical for a small town restaurant on a Friday night). We ordered our drinks, my margarita was basically a sour mix margarita. After waiting close to and hour and a half our food finally came. The kids ordered the big burger, neither one ate it said it was disgusting and hard, fries we cold and not cooked all the way. My husband and I ordered the same meal. Neither one of us cook stomach to continue eating our meal. I think my cats fancy feast would have tasted better. My suggestion for this place is to cut down the options on the menu. The menu is way to large, for an "authentic" Mexican restaurant the only thing they don't have on their menu is Italian. Cleanliness is another key factor. Menus were filthy and the page(s) were stuck together. Table was tacky and sticky. The bathroom, well I would have preferred to use a...