Lobster Shanty — Restaurant in Eastham

This is a classic example of how can we rip off vacationers in Cape Cod! They advertise free kids meals between 3-5 so with 5 kiddos, that's a no brainier. For every adult meal, correction ENTREE, kids eat free. So we thought we heard fish & chips covered the free kids meal, apparently it's a special, it does not and your 5 cents short anyway! Then the waiter/bartender says he'd mark it as an early bird ( think you get a drink and dessert included, of which we didn't receive any dessert, not sure if the kids meal included one like several places do, but they didn't get one either). We ordered soda and our food. After waiting, my husband brought our cups to the bar to be refilled. We asked for several more refills during our meal. Thought the food was surprisingly good, service was less than average. I felt like we were interrupting his time with the patrons at the bar. We finally received our bill in which we were charged $37.50 in DRINKS, sodas, not even alcoholic drinks! WTH? NEVER ONCE were we told refills were not free! Kids meals were not free, again somehow we thought they were covered. We even switched a couple meals so that they would be. My husband ordered the clam strip sandwich $9.95 but was served a whole belly clam roll at the price of $17.95, listed as MP on the menu. So with that, we should have at least ONE kids meal free.... But when asked if that's the best they were going to do, which was nothing, then that was that. Just be careful if you go for the specials and you understand what the waiter says.... Because it's not really a special... Just a way to get you in, confuse you and overcharge because they can! We will definitely NOT visit here or their sister restaurant, the Lobster Pound in Orleans not do we recommend it when there are better...

Firstly, anyone can make a sign that says they are the BEST at something. Doesn't mean it's true. It isn't. Lobster rolls are way sub par and made with frozen lobster meat if not canned. Absolutely no fresh anything here. Fish, clams and scallops all frozen. You can certainly tell when you bite into it. Been here twice now and have given up. Burgers were horribly overcooked and dry and hard. Fries were ok but it's hard to screw up fries.

Right along with the fake "Best lobster rolls" sign is the smoker out front. Not only do they not smoke anything, it was put up (and used to have smoke coming out of it during the day) to decoy people driving down the road looking for the "restaurant with the smoker out front" which was the highly popular BBQ joint down the road. People were told to just look for the smoker to know they had the right place. Deliberate scamming of people who didn't know better and counting on the poor souls not leaving once they had walked in and realized it was the wrong place. Really an underhanded way to get business into your place and the fabricated best lobster rolls sign also catches your eye though it isn't earned.

Great place to stay away from. Food is bad, help not attentive at all and seem like they just show up for the job for the day and don't care. Had all you can eat fish n chips and seemed like there was resentment when you asked for more (and you had to ask) and the second plate had a single small piece of fish. Nothing at all like the first serving. Plenty of other decent places with good food just down the road. Don't throw your...

My wife and I stayed at a local motel and got a boiled lobster dinner voucher to the Lobster Shanty as part of the package. When i got to the restaurant, I asked what came with the $20.95 baked scallops and was told "potato and veggie". Okay, so I chose to use the $20 value of the lobster for baked scallops instead. Seven of them to be exact, with a baked potato, a slice of tomato, and a tiny piece of romaine lettuce, all on a paper plate. I'm not looking for fancy, but what am I supposed to do with "veggies" that are waiting to go on a hamburger bun? I guess I was dumb to expect something like green beans or carrots. But before I could feast on this confused meal, I had to chase them for lemon wedges that were omitted on the plate and my wife was given blue cheese for her baked potato instead of sour cream. Our nonexistent server only stayed long enough to drop the plates (mixing them up) and the ran away to continue flipping through the TV stations at the bar. The bathroom toilet and sink didn't work either which made me worry about what was going on behind the scenes . Moral of the story: if one lobster place is mostly empty when another down the road is packed to excess (Moby Dick's), it's probably a better idea. Skip this place when you're...