Taco Bell — Restaurant in Eastland

Service was so slow tonight. I thought I would go in instead of waiting 40 minutes in the drive through. I place my order at the kiosk. Still a 40 minute wait. Actually it was 43 minutes. I ordered a large drink. They were out of large cups, they knew it, but did not bother to put a sign up "out of large cups". They did have large lids though. So I was given medium cups. I go to get drinks, and most things are running clear. I get something just to have a drink, and no medium or small lids. There were 2 people making food / cooking. It was still slow. There was an Uber driver there before me, who got his order 25 minutes after I arrived. When I got there, there were 4 people working behind the counter. Really? And you can't do a better or faster job? My order was not completely like I wanted. But, mistakes happen. The dinning room was in need of care. Tables needed to wiped down. I spend about $25 a week there. Rather I should say "I used to spend $25 a week there. Is the store manager aware of how slow his employees work? Not fast food at all, not in...

They were better when they first opened. The managers are different there and I quit working there for a few reasons: the old manger moved on to greater things, leaving incompetence in charge, the sanitation is not up to par with regulations, the managers are clic-ish boys who spend more time grabbing each other’s behinds than caring about their restaurant. I will only go thru the drive thru because the inside always smells like dead roaches. Even when I worked there, they wouldn’t spray for the roaches so we kept flyswatters around and swept up 3-4 dustpans of live bugs a day. Granted, that was back in 2015, but last time I was in there (a month ago) all the same people worked there and the smell was still there. There was a dead cricket on the booth and several in the drink drain tray. I’ve worked fast food for years and this place...

So the food is completely fine but the lady working the drive thru is very rude. Me and a friend asked for a minute to think on what we wanted and after a little bit she asked what we wanted to eat again and rushed us when there was no one else in line. Then once we ordered and there was a long pause and we weren’t sure if she got everything. She never told us a total or to pull forward after about two minutes go by she says pull forward. Once we pull to the window she tells us the total, and hands us our drink. She has the food ready about to give it to us but she’s like um I need the money first but never gave us an opportunity to grab the cash or hand it to her. After giving her $14 for out $13.75 she says we only gave $13 and still owe 75 cents. Maybe I miscounted but it just adds to the list and it all just made my experience a...