Fellinis Pizzeria — Restaurant in Elizabeth

Updating to 1 star as this place just keeps getting worse. The Firewhistle customer discount has gotten lower to account for their employees not understanding what button to press on the register and mistakenly giving employee discounts. I recently walked in to order from next door and was assisted by some 90 year old man that didn't give me the discount, entered the wrong food, and didn't even note that I was next door, so they were expecting me to pick it up. I went over to correct it and was greeted by a woman who was relatively nice but didn't apologize or explain at all for whoever that guy was that seems to have wandered to the register, said she would have to speak to her general manager to correct the food and the discount (What?? Just give me the correct food???), and just genuinely didn't seem to care. Then some child who I'm assuming is related to someone that works there just shouted from a booth while playing on her phone that "since he already paid, there's nothing we can do." Insane way to treat your customers, especially ones who have been ordering there once a week for years. This is why we're steering people towards YoungYinz or Mama Pepino's for food when they come into Firewhistle. I'm not suggesting them to anyone ever again.

Really great food, especially when enjoying some Firewhistle beer next door. A little dingy when you walk in, and there's certainly some characters that work/hang out in there... But it's...

These people are dishonest and thieves. You've been warned... I ordered a pizza online at about 6:50PM one evening last month. The website said delivery at 7:45PM. Awesome! No problems so far... However, 8:30PM comes around and I still don't have my pizza so I call. The man who answered the phone was short with me, not polite at all and assured me my pizza was "On the way with the driver". That's fine! I get it! Place was busy and that's totally OK... However, when 9:20PM rolled around and I still had no pizza I called again. Same guy, same attitude. Pizza is "Almost there it's with the driver and will be with you any minute." Well... We are past the point of wanting the pizza now. Businesses need to be punished for bad service like this so I canceled my order and asked for a refund. The guy tried to talk me out of it but eventually said they'd refund "but it takes 7-10 business days" again... Fine! I don't care how long it took it was about principle not money at this point. So 7-10 days pass, no money. 15 days pass. No money. I then Facebook message the business and write essentially what I am writing here today and literally got ignored. Not even a reply. So I took it up with my bank and as it happens you can't really prove you didn't get your pizza so they kept the charge on my card. So here we are telling google what happened. Don't do business with Fellinis Pizza of Elizabeth. They're dishonest...

I drive a school bus for a local District and I'm always looking for places to eat on different field trips. I really like small type family-owned places to eat and fellini's was perfect. One of my favorite things to eat on trips are chicken wings I don't get to eat them very much and I'm always looking for a good place for that. They offered whole chicken wings and wing dings I chose to go with the wing-dings. I was extremely pleased with the spiciness that they offered. After my meal I always like to have something sweet and the lady working there said they have cheesecake and some type of cinnamon stick made out of I'm guessing pizza crust or pizza dough. She Made Them extra big which I never asked her to do and she was very accommodating with all of my desires on what I wanted. I could not eat all of them so I shared them with the girls that I took on a field trip with and they just loved them. That's all I would not hesitate to go back...