Dairy Queen Grill & Chill — Restaurant in Elkton

Overall Rating is a 3 — After visiting four years earlier and giving 5 Stars. Here is a breakdown of my review on every item at this Fourteen Foods DQ Location:

Food: The biscuits were soft and tasty (They could have used a little more butter on top after getting them out of the oven). The sausage was room temperature — it tasted like it had been sitting out in a tray rather than in the warmer or coming off the grill. The over-easy eggs were perfect; however, when asked and paid for cheese, there was hardly any cheese (looks like a little pinch — not worth the $0.30-0.40 extra). The Pancakes were not warm, but they were nice and soft (especially after adding the syrup and butter). For the pancakes to be made in the restaurant, they were slightly disappointing. An individual could tell they were cooked and sitting around until someone ordered them. The gravy was a little watery that I ordered on the side as well — it should be made thicker when whisking. I did not receive any jelly for my biscuits. I did not finish my meal. Rating: 3

Service: The employees seemed like they had a great work atmosphere with one another. I overheard conversations where they would ask questions and share experiences in their life (nothing bad), which is nice to see in a restaurant. The girl who took my order seemed friendly; however, she did not talk much to me (she could have been introverted, but the fast-food industry needs people to open up and speak to create a more welcoming environment for customers). The employees in the kitchen were communicating and working together to get food out quickly to customers (drive-thru and dine-in). Rating: 4

Restaurant: The parking lot is huge — tons of room for a trailer to park! Coming into the restaurant, I was weary because the doors were incredibly dirty from hand prints and smudges all over the glass (as if they had not been cleaned in a while). The lobby floor needed to have been swept better underneath tables. What most concerned me was the morning atmosphere of the older men that came in and ate breakfast and talked. As I would eat my meal, they continued to look over and stare at me and then return to conversations — even bringing up politics. I felt uncomfortable dining in with these older men (not because of their discussions, but how they would look at me and stare while I tried to eat my meal). I did not finish my meal. The trash was very well maintained, and the drink station was well-stocked! The men’s restroom was completely stocked (only missing one roll of toilet paper) and overall...

Took the family here after a good hike up Pilot Rock which wore out and made the kiddos "starving so bad their stomach was gonna eat itself" they said 😆. Needless to say they threw down on it. Everyone got something different and they all loved it even my picky eater ate every bit of her chicken strips fries and toast by making a sandwich with her fries and honey mustard on top of her chicken and toast. We know it's good when she eats everything. The cashier was so sweet and patient with us bc there was quite a few of us, 4 of us with 2 extra guest we had staying the night with us. They actually got everything completely right! Even with all the changes done to the orders like some without this or that and extra this and whatnot. Which, most of the time there is ALWAYS something that was not prepared as it was ordered, so for that alone I certainly will be making this place a top pick of ours when we decide to go out for a quick bite that's not too fancy but not to "quick" if you know what I mean. We are new to the area and just trying to get familiar with what's good and what to avoid. So, a big Thank You Dairy Queen for your friendly, yummy, fast, and accurate service from our...

I ordered an ice cream cake on September 12 and was told it would be ready for pickup on September 14. When I arrived on September 14 at 3:30 pm, I was the only customer and there was no one at the register to wait on me. There were at least 6 employees in the back talking and eating. At least 4 of them turned their heads to look at me and continued to talk amongst themselves and did nothing to assist me! After standing and waiting for a little while, I asked if someone could help me. One of the girls said that the other girl would be with me in a minute. She then came over and I asked for the cake. I was then told it was not ready and given no reason as to why it was not ready. I then purchased a cake out of the freezer. Needless to say, I will not be ordering from there again! Terrible service and professionalism! I didn’t even...