Subway — Restaurant in Elyria

Unfortunately this is one of the few food I lion's by us. A lot of times we've had bad experiences. Tonight's bad experience was probably the worst. Shamus was the name of the person working. It took 30 minutes by the time I started to order my food until I left. Got 3 sandwiches and 3 roll ups. Terrible terrible subway. They were running low on bread since they only make it once a day. The kid said he had to stop taking order at 8:30 because he has to have time to mop and clean up. I guess he doesnt understand you don't close early as a business to do that. It was a very slow food making day for him on top of that. My roll ups he made last and took them out and told me I had to wait for them to cool off before he can touch them because he will burn his hands. On the silicone mat they cook in. As my other sandwiches are just sitting there getting cold. I asked for cheese sauce for my dipper amd he told me it was already put away for the night. J started my order at 8:06 and walked out the door and few after 8:30pm. He turned a lade away amd told her he had no bread. Even though he did and had a stack of flatbread. He said he had an online order that came in. He wanted to close early. Never got me my cheese sauce even even though nothing should be put away an hour before you close. The lady questioned the bread they had left and he still refused to make her anything. As a business owner j can't believe employees act like this. This is unacceptable and sad. My sandwiches were cold my the time I got home. I would love to be able to actually let a manager or owner know. How terrible this...

I placed an online order and the only option for bread was flatbread and herb and cheese(no problem I wanted the herb and cheese). I go to pick up they don't have the herb and cheese. Strike one. I then bring the sandwiches home to realize the extra $4 I paid for my sub to have double meat didn't have double meat nor did it have provolone cheese. Strike two. They had switched it with my partners pepper jack and gave him my provolone. And then he took all the cheese off because he ordered pepper jack and then takes a bite and it tastes like chemicals. Strike three. He then calls the restaurant trying to get a refund because we are just frustrated and already home and the person working takes my information and then we never heard from them. They did offer to remake the sandwiches but again we were already home and it was a mobile order. Very disappointed at the waste of...

This is the worst subway known to man!!! They don't know how to make a sandwich all my veggies were on the outside of my sandwich, none of my 5 foot longs was cut, and the employee told the customers at 715 that if they didnt have their food by 8 she didnt know what to tell them and they had to leave because she closes at 8.. Now look on the hrs online it says 10.. I emailed corporate about this sorry place they call subway and never heard anything back.. Hope this place never makes another $$.. I gave them a second chance and she told my fiance at 745 she couldnt make his sandwiches because she closes at 8.. Like Umm r your fingers broken girl.. Don't recommend this...