I do not normally write reviews, but I drove from Bozeman to see the Red Clay Strays concert this past weekend and felt compelled to share my experience.
The venue itself is beautiful, with an enjoyable atmosphere that added to the concert experience. Although I didn’t try the food, the aroma was heavenly and definitely enticing.
However, my experience was significantly marred by the extremely long wait in the drink line. I stood in line from 7:15 PM to 9:05 PM, which severely limited my ability to fully enjoy the show. While I could still hear the music, it was frustrating to miss out on much of the live performance because of the wait. I just wanted a water and a beer, but it took forever to get them. Some lines popped up out of nowhere and then moved faster, but I was reluctant to leave the one I had already invested so much time in.
Another issue was the lack of clear signage for General Admission, Will Call, and VIP tickets. It was very disorganized, and I struggled to locate the correct areas initially, which was quite frustrating.
Suggestions for Improvement:
ID Check at Entry: ID all attendees as they enter the venue to streamline drink service times. Dedicated Water Line: Establish a designated line for those only wanting water to reduce congestion in the drink lines. Separate Food and Drink Lines: Create more distinguishable and separate lines for food and drinks to improve efficiency and clarity.
Despite these issues, I look forward to attending another show at this venue soon. With these improvements, the venue could provide a much better experience for...
Read moreMy family and I tried to have dinner here on a Thursday evening around 6:30. The restaurant was understandably busy, and there weren’t any open tables for a party of six. While we get that things can get hectic during dinner rush, the way the situation was handled was disappointing.
The hosts simply told us there was no room and didn’t offer any wait time or alternative options unless we asked. It felt like we were being turned away without much thought, which was especially upsetting since this dinner was meant to be a special and sentimental occasion for our family.
I completely understand being short-staffed or overwhelmed, but there’s still a way to treat customers with care, even if you can’t accommodate them right away. Unfortunately, this experience left us feeling dismissed...
Read moreDO NOT COME HERE Called in EXTREME advance for a 10 am reservation. Waited in huge line for people who had no reservation and the were seated and served before us. After 45+ minute wait we finally went to the buffet. ABSOLUTELY DISGUSTING. HORRIBLY CRAMPED, NO direction, people freely TOUCHING food, NO staff watching, NOBODY making sure sanitary precautions were met, NO sneeze gaurds... We came here expecting a new favorite restaurant. The owner was rude when seating us, as well as the server made rude comments as well. We loved the location and the restaurant is extremely beautiful. We were expecting to make this a regular place. We had the intention of spending alot of money here This place has so much potential. The owner needs a huge...
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